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I had a serious paper jam with my HP Laserjet 1300 printer, which was feeding multiple sheets into the rollers. He fixed the jam promptly and efficiently, and he gave me some tips on what had gone wrong and could go wrong in the future. Then--he charged me less than the price he'd originally quoted even though the job took well over an hour to complete. I'm thoroughly pleased. A very professional piece of work.
He was prompt, courteous and extremely fair in his service. My HP printer wouldn't feed paper. When he realized that it needed to be taken apart, he took it to his shop, found the problem, acquired the part, and returned it, without charging for travel. I would recommend him without hesitation.
We had them come out to set up our new wireless printer and they did a great job. A day or two later I couldn't print so I contacted them. It turned out that the email I was trying to print had a program in it that was locking up the printer. Qais Husseini contacted me by phone and remotely fixed the problem. He also gave me an important tip to avoid this problem in the future. This is the second time we have used The Geek. The first was to set up our new laptop. They have always been great, very responsive, and very customer-oriented and friendly. We HIGHLY recommend them. Service couldn't be better. They are very friendly and profesional. We HIGHLY recommend them!!
I purchased a new HP computer and found I was not able to set it up. I called John. He answered immediately and came right away. He connected my old printer, speakers, and monitor. He configured the software and drivers to make everything work. He set up security and used my old hard drive to back up my system automatically. I would call him again in a minute if I have any more computer problems. His personal touch is much better than holding the phone for "tech support." His "in home help" saved my day!!! I trust him over well meaning friends who think they know computers.
Justin is professional, he is friendly and highly competent. I strongly recommend his services for your computer and IT issues. Justin is a skilled desktop technician and has good working knowledge and understanding of small business networks and servers, even VOIP phones, printers, windows and mac and just about any IT issue you can throw at hime. He is an honest and principled professional with a strong business ethics and he will quickly and easily win your trust. He works quickly, he is punctual and he will get the job done right the first time! I have hired Justin for various IT issues - desktop problems, virus removal, printer setup, VOIP phone setup, new workstation setup and more. Issues are 100% resolved and I am 100% satisfied. Without a doubt, i'll be hiring him again!
I hired Charles after reading his profile. Impressed enough with his credentials. He installed a Canon PIXMA MG6600 wireless printer which I could not understand how to. Turns out, the printer was defective, and Charles had to come out for a second trip to complete the installation. But he handled EVERYTHING including talking to Canon tech support (the second printer came with a printer head part that should have been installed) and he even boxed up and sent the first printer back for me. He was extremely helpful in showing me how to operate the printer, and answered all my questions too. Even showed me a few tricks as well. The price was VERY reasonable. I am so pleased I found him. Nice to know I have a dependable knowledgeable computer except I can call for all my computer problems. You would be EXTREMELY wise to hire him!