Tiltmaster Windows

Baltimore, MD

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About this pro

New installations of Replacement Door and Windows.
Door and Window repair including glass, seal failure, locks ,hardware,
damage wood and capping of exterior trim
We have a extensive catalog with hard to find parts.

Location

Baltimore, MD 21206

Background check

Complete

Years in business

35

Number of employees

2

Times hired on Thumbtack

30

Reviews

20 Reviews
  • Laura P. Jun 9, 2017
    Window Repair
    Verified Review
    Great communication. Did exactly what was asked and needed with perfect results.
  • Nicola T. May 18, 2017
    Window Repair
    Verified Review
    Honesty. Saturday appointments. Quick fix.
  • Eric S. Mar 21, 2017
    Window Repair
    Verified Review Updated
    Larry was quick and efficient, and knew exactly what he needed to complete the job.
  • Verified Review Original
    Larry was quick and efficient, and knew exactly what he needed to complete the job.
  • R. K. Sep 25, 2016
    Window Repair
    Verified Review
    Repaired 2 Damaged Replacement Windows
    Completed work quickly and professionally at a reasonable price.
  • Rob K. Sep 22, 2016
    Window Repair
    Verified Review
    Waste of Time
    Met with Larry, showed him the project and he was able to quote us reasonable prices. After that, the man literally fell off the face of the earth. Couldn't get him to set up a time to start the work following numerous emails and phone calls. I'd advise no one to waste their time with this company.
    Lawrence H. Sep 22, 2016

    OK, Lets start from the beginning. Met a women at the property to be serviced for Matrix Management, she showed me about ten apartments or slums that this Matrix Management owns. She told me to send her a estimate for the property's but didn't tell me where to send it, a week later they call wanting to know where it is, I tell them I dont know where to send it, they give me a email, I send it, invoice 441 on Sept. 7 Dont here back for a week, they ask if I can do it for $400 less than the estimate. NO! Ok, they say they want the work done, I sent another invoice 444 Sept 12 for a deposit to order parts, never paid. They contact me by email Sept. 20 now they want 1 apartment repaired and to contact them to get things going as soon as possible, I dont see the email till sept. 21 and sept.22 I get a two star review from the slum lords at Matrix Management . I would like to thank Rob K. from Matrix Management for not hiring me to service their slums and look forward to not having to deal with people like them.

  • Patricia J. Aug 24, 2016
    Window Repair
    Verified Review
    The parts were ordered came in after a slight delay and were installed and the windows work like a charm again. So grateful to have found Tiltmaster Windows .Will certainly use them in the future if needed. Ms. Kramer
  • Adrian S. Jul 14, 2016
    Window Repair
    Verified Review
    No drama, quick fix and reasonable pricing..would not hesitate to use the same installer again!
  • Donald K. Jul 4, 2016
    Window Repair
    Verified Review
    Fixed a few Windows that wouldn't open as well as a door. Fair price, quick service, and professional.
  • Reggie P. May 8, 2016
    Window Repair
    Verified Review
    I was planning to replace the window but Larry came and suggested he could fix the windows instead of replacing which was more than 5k and in historic district ..They have done great job.
  • Rich F. Apr 26, 2016
    Window Repair
    Verified Review
    Larry came by quickly for an estimate and got the job done right for a fair price in a quick turnaround time. I would definitely hire again.
  • Brian H. Mar 27, 2016
    Window Repair
    Verified Review
    Mr. Hands promptly returned my call and was quickly able to assess my problem and offer a repair. A new window sash had to be made, but the price was reasonable and he did a good job installing the new piece. I wouldn't hesitate to call him for any future window issues.
  • Randy C. Mar 5, 2016
    Window Repair
    Verified Review
    Larry was great. He knew what he was doing, ordered the parts we needed and made the repairs. Scheduling was easy and he was on time
  • Lawrence C. Dec 19, 2015
    Window Repair
    Verified Review
    Good Communication throughout the process. Windows would not remain in the up position. He came out assessed the problem, ordered the parts, and returned to fix the issue. Fair pricing too. Will definitely work with him again.
  • Adam M. Sep 16, 2015
    Window Repair
    Verified Review
    Larry was great. He was incredibly professional, punctual and polite. He responded to my request immediately, contacted me and fixed my window all in the same day. His price was more than fare. Overall, I would highly recommend Larry Hands and Tiltmaster Windows for window/door repair.
  • Nancy H. Aug 31, 2015
    Although Larry did a good initial job on replacement of a window, he is VERY hard to get a response from-- totally ignored multiple phone messages and never came back after I finally caught him and he said he'd be back out within a couple of weeks. Very frustrating and not worth putting up with. When your window is leaking, you want to have a response. If he's too busy to get to you, you should at least get a phone call to that effect. Poor business practice and I would not recommend him.
  • Michelle F. Jun 20, 2015
    Window Repair
    Verified Review
    I am very pleased with Lawrence and Tiltmasters work. They were prompt, courteous, and very reasonably priced. They did a great job with my windows. Thank u
  • Alethea S. Jun 14, 2015
    Window Repair
    Verified Review
    Job well done, I would use Larry again and recommend to family and friends. Thanks Larry, and thanks Thumbtack!
  • Daniel F. Feb 27, 2015
    Window Repair
    Verified Review
    Very quick to get out and have a firm price. Parts took a bit to come in, but weather was an issue as well on completing. Overall very reasonable price to replace windows with damaged seals. Price was a big factor for us since we are selling, but quality seems to be pretty good too.
  • Marlene S. Jan 18, 2015
    Window Repair
    Verified Review
    Larry and his dad repaired 6 aluminum windows and built 3 screens for me. I appreciated that he died not try to sell me new windows. He gave a fair quote and completed the job professionally. I highly recommend him for window repair.
  • Terry B. Dec 20, 2014
    Screen Installation or Replacement
    Verified Review
    They did good work at a reasonable rate. I would use them in the future if I need more screens replaced. I may even have them do some other work. His price to replace the glass in a unit with a broken seal was very reasonable. Thanks Guys.