|Sunday||7:00 a.m. to 7:00 p.m.|
|Monday||7:00 a.m. to 7:00 p.m.|
|Tuesday||7:00 a.m. to 7:00 p.m.|
|Wednesday||7:00 a.m. to 7:00 p.m.|
|Thursday||7:00 a.m. to 7:00 p.m.|
|Friday||7:00 a.m. to 7:00 p.m.|
|Saturday||7:00 a.m. to 7:00 p.m.|
OpExcellence Facility Services, LLC (ARK-LA-TEX)
About this pro
Great Team. Would highly recommend!!!!!! The most trustworthly team I have ever encountered.Aug 13, 2018
Hired OpExcellence for a sod instal in my back yard. 'JB' was quick to respond to my request. JB provided timely instal and work was of high quality. Very easy to work with, professionalism blew the competition away. I would definitely hire OpExcellence in the future. HIGHLY RECOMMENDED!Jul 9, 2017
OpExcellence transformed my backyard from a mud pit (literally) to a beautiful lawn that I can't wait to show off. Owner is very hardworking, professional, attentive to details and produces top quality work. Results are beyond my expectations. I highly recommend them for your landscaping needs. Thank you JB ~ Patricia.Jun 27, 2018VerifiedJonathan B.'s reply
Thank you for the kind review. We were delighted to be of service to you and Aaron. Enjoy your new lawn!
JB did a great job removing an overgrown shrub. Will definitely use again in the future.Jun 11, 2018Verified
JB and his crew did a great job installing sod in my backyard and trimming trees. They showed up on time with a truck full of tools and got to work quickly. As they neared the end of the project, I asked if they would trim some trees. We renegotiated the price, and they got to it right away. Very happy with the result. JB was easy to communicate with through text and a phone call. He was upfront with price and I had no issues or complaints.Jun 11, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Given that we provide services that a tailored to the unique needs of each customer, we do not provide a standard price. However, we do ensure that there mutually agreement on the written quote provided and an authorization from the customer to begin work before we start so that there are no surprises. What we agree on is what the customer pays with no hidden fees or charges...period.
- What is your typical process for working with a new customer?The most important thing in building a new customer relationship is being accessible and being a great active listener. We take the time to understand the customer's articulated and an inferred needs and tailor our service to deliver against those goals. We use our substantial subject matter expertise to offer the broadest array of options and to ensure mutual understanding of the desired end state. We commit our pricing to a format written quote.
- What types of customers have you worked with?We have been fortunate to work with a wide variety of both residential, commercial, and government customers. These include corporations such as A.C. Moore, Michaels, Nest International, and Springwise Facility Services; government clients such as the Port of Baltimore; and non-profit organizations such as the American Legion and the Future Business Leaders of America and Phi Beta Lambda. In terms of residential customers, we are proud to have served over 640 since our inception in 2014.