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My corrupted OS was beyond repair. He got the desktop system re-installed & running smoothly
Alex was great and was ready to tackle a complicated HMDI cable repair job for me. When he arrived he pointed out that I had Cat5 cables wired near each end of the HMDI cable an he could convert them using an HDMI Balun to do the same thing and it would be a lot easier and more cost effective. It ended up being less than half of the price of the HDMI cable repair! I really appreciated his honesty and would recommend him for that.
Needed MacBook screen replacement...Phil provided repair, quick turnaround, good price. Would use again.
My computer is still in for repair, but so far I am impressed with Craig's knowledge and care and kindness. Looking forward to working with him more.
Chris was fantastic! I waited until now (about a month after Chris helped me) to write this because I wanted to make sure I could explain just how invaluable he was to fixing my PC. He was able to identify the problem to a specific part, which allowed me to replace that and get my computer up and running again! He was very willing and able to answer all my questions and I even learned something about computer repair. Could not recommend him more.
Hands down the best experience i have ever had when needing repair or emergency services. We were in Annapolis for a wedding when my college student broke his Macbook screen. Everything is on that notebook and she needed it all immediately. on Saturday morning at 7am I requested help on Thumbtack. Metro Tech responded in 30 minutes. i did receive probably 5 others through out the day and Monday. Metro Tech came and picked up the notebook at 11am in Annapolis at my hotel and delivered back to my hotel now Washington DC Georgetown. Not one other could replace it in less then 3 or 4 days being the weekend. Metro Tech ordered the part at cost for me and charged me labor only with no weekend or emergency fees... USE them quickly before i convince him to increase his pricing. LOL. Wish I lived closer to them! 100% Fabulous
I needed some data transferred from a MacBook Pro computer to a Dell XPS, so I asked Kem to do so. Kem arrived and immediately when to work. He walked me thru what he was doing step-by-step and insured that everything I needed was completed before he left. Kem was efficient, courteous, and professional - I would recommend him to others.
Awesome guy! Repaired our desktop computer and returned it to us all in one day! We will definitely be using his services again and will be recommending him all of our friends!
I was looking for someone to do remote work on my computer. Cheaper Than A Geek responded quickly and was available to answers my questions via chat. I was surprised that they were available to start the work within a few hours and had it completed before I got-up this morning. Their rates were comparable to the other offers and the final price was what was originally quoted. I am very happy with this provider.
Hi! I spilled a glass of water over my laptop, so the screen went black. Astra Computer quickly repaired the laptop, my data was safe, and the repair wasn't expensive at all! Great job! Thank you so much! I recommend to everyone.
Dr. Repair arrived at my house and quickly repaired my cracked iPhone and added tempered glass for cheaper - and better - than the typical mall kiosk. I highly recommend for device and computer repairs!
We have lived in this area for 17 years and have used many services from many companies. We have been taken advantage of from roofers to plumbers so I learned to do my homework BEFORE hiring anyone. I used Thumbtack, Angie's List, and Better Business Bureau to check for complaints and other reviews. I questioned many other computer services about their computer training, certifications, credentials, policies, warranties, services, experience and prices. Before knowing the depth of my extensive computer problem, many other companies(about 7) gave me assurances with promised results with a quick turn around time. Diverse Concepts is the only company that asked me pertinent questions and gave realistic answers while also scoring perfect scores with my above questions and expectations. They are a trusted Dept of Defense government contractor dealing in classified information with a government security clearance so I knew my private information would stay private and secure. I was extremely pleased to see that these top notch experts are a Service Disabled Veteran Owned Business. They also have a wide network of external resources(not just an individual working from home). Robert was the IT tech that fixed my computer nightmare and I couldn't be more pleased. He gave me updates and explained the issues in a timely manner for every step of the process. The original quoted price was not increased even though the work and time involved was probably more than 5 times what was originally thought....this was not due to the company's fault but rather from us incredibly receiving a corrupted Windows Service Pack platform when we bought the computer! Diverse Concepts was able to fix everything 100% without loss of any data and they even set all my personal settings back. They educated me on the best antivirus, malware and other ways to protect my computer. They explained what they did to clean up my computer to where it is at lightning speed. Robert also scheduled time for me to learn and answer my questions/concerns when I picked up the computer at no charge! They offer an inexpensive fantastic service to monitor and update all aspects of my compute(Windows, antivirus, security, Adobe, malware, patches, Java, spyware, disk cleanup, disk defragment, etc.) in addition to remote access for future problems-what a great peace of mind this is for me. I would not hesitate to recommend them or use them in the future. I am putting them on my speed dial! They have exceeded even my high expectations. Diverse Concepts is a company that is truly an established and reputable PROFESSIONAL company in every aspect with great service, personnel and pricing.
Todd came to fix my computer with in hours of my call, and he was early for our appt. He fixed my "black screen of death" within the first hour, and then spent the following 2 hours repairing my I-tunes. He was pleasant, polite and seemed knowledgeable. I will mostly likely call him again in the future.
Matthew began diagnosing my computer while I was still there. He kept me informed of his progress and repaired it promptly. Price was very reasonable. I gave his name to others that I work with.
If I could give Khalid a 6 star. I would. Communication which is not assessed was fantastic from the minute I responded. Khalid installed RJ45's on 10 cat5 data cable, tested, and repaired the wall installations. Ensured the switch worked and labeled cable. He was clean, professional, exhibited knowledge of the subject matter, and provided suggestions on ensuring our home was wi-fi covered throughout. Highly recommended.
I highly recommend The Geeky Mom for computer repairs. Dawn, the owner, is very knowledgeable. She is also very courteous and professional. Her charges/fees are very reasonable.
Paul was extremely helpful! As someone who doesn't know too much about the technical aspect of computers, I knew exactly who to seek for advice. He worked quickly and diligently and fixed the problem in a reasonable amount of time.
Will was excellent. He was honest and went way beyond his duty to fix my daughters laptop. Very very reasonable! My new computer person! Excellent!!
My Macbook was having problems and I needed it fixed ASAP. Chris responded immediately and my computer was up and running in no time. He is my go to for any IT problem now.
New To Thumbtack
Services offered are: * Spyware, adware, and virus removal * Windows troubleshooting and repair * Software installation * PC hardware troubleshooting and repair * Networking and Skype Setup * New Computer Setup
New To Thumbtack
We offer the following: * Malware/virus cleaning * Data recovery when possible * Setup of home wireless access points with a secure password * Setup of workstations in both homes and offices * Computer updates, i.e., software applications, drivers, OS, etc. * Install and perform preparations to hardware, software or equipment, following design or installation specifications * Diagnose, troubleshoot and resolve hardware, software and other network and system problems and replace defective components when necessary Satisfaction is guaranteed as we focus on getting the job done right the first time, so you can enjoy the computer or the device you love so much.