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We had an ant infestation. Although he couldn't treat the inside of the house because we had already sprayed, he treated the outside of the house. In his inspection, he discovered we had termites. Since we had recently purchased the house, he suggested that before he gave us a quote and started treatment, we should call the company that did the inspection before purchase to see what their warranty was. I thought that was extremely professional of him. He seemed very experienced and was quite personable. I would recommend him to anyone with pest problems.
Les came to my home on a Sunday, spent a great deal of time inspecting EVERY nook and cranny. Helped us to realize that what I thought was a rat, was actually more likely a mouse problem. Even identified the possible entry/exit of the critter into my walls. He was fast, detailed, expedient, responsive, and overall, a great experience! You won't regret using his services!!
They are excellent. The are prompt, professional and very helpful. We have a bird nest in our vent. They were not able to remove the birds because of the location of the nest. We are waiting for the baby birds to leave, then Rat Pack will come back and finish the job. I would use them again. In fact, I am going to use them again.
After struggling to resolve my rat issue in my basement with my original pest control provider (they set traps... and one was caught and ran to die in an area we couldn't reach, it smelled for weeks), I called Eric. Before doing anything, by simply looking at the droppings, he determined that there weren't many, maybe 1-2, but we needed to act fast, because it could be a couple. He had a hypothesis that the rats were coming in through a hole from my AC system that led to the sewage and were using the space between the walls (specifically, the insulating materials) as their nests. To test the hypothesis, he covered the hole with a plastic cover. Came back two days later. Sure enough, the cover was chewed through. He then came back at a time he knew the rats would be out foraging (there was nothing to eat in my basement), filled the hole with water, closed the hole with steel mesh. Voila, he resolved my issue completely without killing any rat. I was so grateful, because while I don't like rats in my house, I hated the idea of killing them.
My entire experience with Red Owl Pest Control was 5 Star all around! When I called to make an appointment to get rid of my rat problem, the guy was professional and friendly. Sasa Milenkovic who over, has taken care of the rat problem was knowledgeable and professional. I am very happy with their level of service and professional attitude. I would absolutely recommend Red Owl Pest Control !!!!
We had a problem with rats. We called a different service and they set some traps in the basement. Not one rat was caught. Three weeks later, we had a bigger problem seeing rats regularly. We called this service and they were fantastic!! Val came over and he fixed our problem. He placed two large bait stations with different baits on each one and also set different types of traps. After the service was finished and we no longer had any more rats he came back and sealed two entry points. I would recommend Val & this service to everyone!
Demetrius has been a great help to my family in Washington, DC. First of all, whenever we called he either came that evening or early the next day. I know he was busy and he made a concerted effort to assist us quickly. Second, his professionalism is outstanding. He knows the area well and can pinpoint what rodents or bug issues are immediately. Third, he comes back to make sure the issues are resolved and if they aren't he works hard to complete the job in an unbelievably timely manner. Fourth, he is a lovely man, kind and thoughtful. I cannot recommend Demetrius enough. We are glad we found him and have recommended him without reservations to our entire block.
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