FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Zen Windows believes in honest, transparent pricing without the gimmicky discounts or sales offered by the other companies. Our prices are very competitive, and often lower, in comparison to other companies.
- What is your typical process for working with a new customer?
We can offer virtual quotes using customer-supplied pictures and approximate measurements, or, if preferred, we are happy to schedule an in-person appointment. Unlike other companies, though, we will not subject you to long sales pitches and high pressure tactics to get you to make a decision immediately. Generally speaking we are in your home only to take pictures, gather measurements, and answer any questions you may have. This process takes about 30 minutes.
- What education and/or training do you have that relates to your work?
Each member of our sales and installation staff has over 30 years of home improvement experience.