Nero’s Heating and Air

Top Pro

$59/on-site estimate

(waived if hired)

Zip code

A/C unit

Property size

System type

Responds in about 2 hours

Introduction

My name is Julian, owner of Nero’s Heating and Air. I have over 12 years experience working in the HVAC industry as an installer, technician and engineer. Having worked for a few of the big companies in the area I know how to save you time and money without sacrificing any professionalism! Contact me today for all of your HVAC needs!

Overview

Current Top Pro

Hired 669 times

Serves Sunderland, MD

Background checked

6 employees

7 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

2020

Featured Projects

16 photos

Duct Cleaning
Duct and Vent Cleaning
Within 24 hours of contacting the company I have h
Julian was just awesome. He gave me great advice o

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

360 reviews

5

88%

4

7%

3

1%

2

1%

1

3%

Read reviews that mention:

Christy M.

2 weeks ago

·

Hired on Thumbtack

Had a great experience with Nero’s Heating and Air. He was very responsive and came the next day and took care of my issue.

Details: Routine maintenance • Routine maintenance • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

Adrian r.

3 weeks ago

·

Hired on Thumbtack

He did a great job on fixing my AC on one of the hotter days I can remember . He saved me so much money . I know for sure other companies would have made me replace my whole unit . Gave me a fair quote on the replacement down the road . Definitely will work with him again in the future !!

Details: Repair • Only warm air is blowing from the vents • Routine maintenance • Outside • Outside • Condo or apartment

Central Air Conditioning Repair or Maintenance

Brandon F.

3 weeks ago

·

Hired on Thumbtack

Julian responded lightning-fast and diagnosed the issue in just a few minutes. After replacing the capacitor, my system was up and running, and we are cool again! Thanks for the great service!

Details: Repair • Only warm air is blowing from the vents • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

Allen S.

2 days ago

·

Hired on Thumbtack

Our upstairs AC unit quit working, and they came quickly. It took a little time for them to assess the situation, but it was a little complicated. They provided several solutions, including an expensive one that replaced the ultra-expensive Carrier thermostat, and a much less expensive solution that replaced that thermostat with a much less costly one, but one that works just as well for home heating and cooling, and has a better overall user interface. (As far as I can tell, the only thing missing from the Ecobee we had installed is that it may be a little more difficult for future HVAC maintenance to assess an issue, but even that is easily handled by opening up the air handler unit. Considering that every issue that we've had with the Carrier unit has resulted in a non-working thermostat, whether or not the thermostat needs to be replaced or not, I'm not even sure how good the Carrier thermostat is for assessing issues either. It seems Carrier communicating thermostats are just very expensive garbage.) All the pros that came to the house were fantastic. I will definitely go back to Nero in the future, including for routing maintenance.

Details: Repair • Unit won't turn on or off • Attic • Outside • House

Central Air Conditioning Repair or Maintenance

Denise B.

Jun 18, 2024

·

Hired on Thumbtack

Mr. Jones called me and showed up very professional. He went straight to the unit, and he found the problem. My AC was not working, and neither was the thermostat displaying any message. He did the work, and he was finished installing the part and cleaning the outside unit. I called my homewarranty company and canceled my service contract. Nero's Heating and AC is the way to go! I got same day service. He came early morning and he was done early. My AC is working. Thank you, Thumbtack.

Details: Heat pump • Basement • Three-story building • Townhouse

Heating System Repair or Maintenance

Credentials

Background Check

Julian Jones

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My prices are based on knowing the prices of the large companies and exactly how to save my customers time and money. I usually charge $59 for a diagnostic fee that is then credited towards the repair should you choose to go ahead with it. Since repairs vary in difficulty, time and solution it is hard to give a standard price for repair.
What is your typical process for working with a new customer?
Typically I start with a diagnostic fee and let all customers know I will diagnose and quote repair before completing repair should they choose to proceed.
What education and/or training do you have that relates to your work?
CFC, Load Calculations, Journeyman’s

Nero’s Heating and Air

FAQs

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