FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No !!! We operate by the standard pricing systern of the industry .We use estimating software called "Xactimate28. This is also what most insurance companies uses for estimating .With this system you're not over charged nor short charge.
- What is your typical process for working with a new customer?
Processes as in procedure is of the standard of the industry. But as human..I'm so passionate driven...I will always like to first and foremost take charge of the emotional situation of my customers,bringing him/her under control to have confidence that there will be solution to their situation and being that I do emergency and property damage jobs means I'm like a doctor before his patient...
- What education and/or training do you have that relates to your work?
I am trained, practically and professionally certified as required by the standards in the industry under IICRC and my firm is also certified. This simply means that everything about me and my company met with the operational standard in the industry -Basically in home improvement. We are simply the best!I'm not only a general contractor certified by the law of USA but also a practical home improver, Licensed, bonded and insured in the home improvement industry as well.