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Very good experience. They solved my problem and took it further - suggesting a new hard drive - and it has made my IT life much improved. Prompt, courteous follow-up.
Great company! Works with you every step of the way during the service and repair process. Very supportive and knowledgeable to the needs of the customer. Highly recommend this business!
I got my laptop screen fixed. Kadhim was very helpful, and the repair came out perfectly! Really fair prices too!
Excellent! Outstanding! Worth every cent! Take your computer problems here! I spent a year with online tech support for a high end "Dell Studio XPS i7", during its last warranty year. New hard drive and other parts sent. Remote control from Dell. Easily 20 hours wasted. Not counting time on hold. It finally was working good enough to avoid boxing and shipping it back. Then it became useless again in 4 months and basically the giant paper weight. Dell would not work on it for free. I bought my wife a laptop and it sat for 6 months. I took it to BTS. The computer now works like new. We never expected that it could be quickly restored to factory condition for an extremely reasonably price. Drop your machine off here if you want it fixed right!
Ric works hard to keep the computer running smoothly, always trying to come up with the optimal solution for malware, etc.
I was having some issues with an external hard drive so I contacted a local shop for a data recovery estimate. They wanted $70 just to look at it and I was told that, with the amount of data that had to be recovered, the total cost would be over $200 (plus another $35 if I wanted it done within 3 days). I decided to shop around for a better price so I contacted Lee at Allgood. His initial quote for recovering my data was less than what the other guys wanted just to diagnose the problem. I dropped my hard drive off with Lee and he called back later that day with his diagnosis. My drive was failing and Lee told me the data recovery process was slow and that the price may go up. I told him to get a new hard drive for me and that I was fine with paying a little more to get my data back. When all was said and done, I had a new hard drive and all my data recovered for less than my initial quote from his competitors. I shudder to think how much having it done by the other guys would have cost, especially with the purchase of the new drive. In the end I probably saved ~$150. He was also done within the time frame the other guys wanted an extra $35 for. I couldn't be more pleased with Allgood's service and will definitely be returning if I ever need any other computer related work done.
Mr. Costa worked around my schedule and came to my house. As a busy college student, this is very hard to find. Furthermore, as a poor college student he was cheap and got the job done right (pun). I would recommend him to anyone who asked!