FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I accept Zelle, Cash App, checks and cash. I offer a bulk discount for jobs more than 20 hours (must be within 2 weeks) I charge $40 per hour; however, if you are out of my service area I charge $40 for travel time.
- What is your typical process for working with a new customer?
After speaking with you to find out exactly what you want help with, I schedule an appointment for a free consultation. In this consultation I walk through the house, garage, basement or room with you to find out what your goal/ideal scene is. Then if we both decide to move forward we schedule a time for me to come back and work side by side with you, first purging and sorting, then organizing. You make all the decisions, I simply ask you questions to help you make those decisions (should you need help in making decisions). I help with the physical work (moving/boxing items) but no heavy boxes or furniture; however, I do have a colleague who can help with the heavy stuff if needed. Also, if you have items to donate and you don't have the time to drop them off, I will take them for a fee (average $35)
- How did you get started doing this type of work?
Mary B's Organizing is a company that emerged from Mary B's Cleaning. I, Mary Brustmaker, started Mary B's Cleaning in November of 2007. I found that some customers needed more than just cleaning; they needed help dealing with clutter. I had already harnessed my excellent organizational skills to help friends and family put order into chaos, so I offered my organizing services wherever they appeared to be needed. In January of 2015 I decided to just organize and to not take on any more ongoing cleaning jobs. I clean throughout the organizing process as needed but no longer do weekly, bi-weekly, monthly, etc cleanings.