Joanne responded to my request within one hour (or less!) From the moment we started chatting on the phone, I knew I was talking to the person who would end of writing me the PERFECT resume. She has also helped with several terrific cover letters. As a profession writer and manager, I knew my future career was in good hands.She is confident, smart, shrewd and will make you laugh! She knows how to use words like no one else I've ever met. Everyone I have shared my resume with agrees. She was a true pleasure to work with, and she made the process easy and stress free for me which was HUGE! Hire Joanne!!!