We have been looking to get some patio work done for two summers and had minimal luck with contractors before meeting James and working with OOL. James was exceptionally responsive, unlike any contractor I've ever worked with. He followed through with what he said he would do and on the timeline he predicted. When I had concerns about a particular aspect of the work or it didn't conform to what we'd planned, James was very accommodating and prompt in correcting the work. We were so pleased with the first installment of what he did (a stamped concrete patio), that we almost immediately contracted with him to do a Phase II which was even more extensive. We chose to upscale Phase ll even further by installing a gas fire pit and that was the only place where James' original estimate came in low and ended up costing more, but that was due to the subcontracting plumber's fees and James cleared it with me before moving ahead.
I highly recommend James and Only Outdoor Living and appreciate James' professionalism, work quality and customer service.See more