FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard mounting services start at $150. No charge for an exterior cord conceal (plastic strip cover). Additional fees for In-Wall Cord Conceals. Discounts for multiple TV's hung at same scheduled appointment. Additional charges for products such as Mounts, Cord Conceal Kits, and any Wiring (Coax, Electrical, HDMI)
- What is your typical process for working with a new customer?
We'll consult with customers and understand their needs. We want to get all of our questions answered so we come prepared, and we want to be able to honor the quote given. Some providers may quote you a rate and then change it when they are on site and find our more information. We like to gather that in advance so there are no surprises. We take cleanliness serious. We wear shoe coverings so we don't dirty your floors, we bring a vacuum to clean up any dust/drywall, we wipe down any stand that exists and finish by wiping your TV of any fingerprints we may have left while hanging.
- What education and/or training do you have that relates to your work?
Your TV is not our first TV. Our experience has us prepared for just about any situation. We'll ask the right questions up front.