I was impressed with Steve from the minute we first met and shook hands. He listened to what my wishes were, gave great ideas when asked and never made me feel like I was asking for the moon. His stellar professionalism is hard to find these days, especially at an affordable rate! He followed up with a quote when he promised and got started on the project almost right away. We didn't make it easy on him having to communicate with 2 different people but he managed us just fine! What REALLY made an impression on me was how smart he was with his billing and follow up. He would send pictures of what he accomplished every time (I was only on-site once a week) and send very detailed invoices with a "Pay" now button, which made it so quick and convenient! He sent pictures of any receipts for materials he purchased that day as well. You just never know what you're going to get these days when hiring someone, but I can tell you - I definitely trust Steve and am putting him in my speed dial :) Tasks performed: clean/prep/paint kitchen cabinets, install new hinges and hardware, order and install new countertop, repair and paint walls, install backsplash "sticky" tiles, install under-cabinet lighting, replace electrical outlets, replace toilet components, fix a crooked bedroom door so it shuts quietly, and made any adjustments to work as we requested. AND he came in at estimate! No, he's not too good to be true! He's real!