FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All our products have prices listed on our website. Labor and delivery are priced depending on details such as the date and time and location.
- What is your typical process for working with a new customer?
Customer looks at our website to gain some ideas, then makes an appointment to meet with a planner. Planner and customer work in our showroom to put together a look. We then provide a quote. Customer signs the contract and pays a 50% deposit to reserve the rental products. Final counts and payment are due 7 days in advance.
- What types of customers have you worked with?
We work with all kinds of customers.... brides with any kind of budget are welcome. We also work with a lot of industry pros such as professional planners, catering companies, and hotel catering and sales staff.