FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We tailor our programs to you as an individual, we don't have a 'one price fits all' model because you might only want to come 2x per week, while someone else wants to come 5x. It wouldn't be fair to charge them the same. However, the more you come the cheaper each session becomes.
- What is your typical process for working with a new customer?
Every person starts with a Consultation Call, which lasts around 30 minutes. During this consult, we go over your medical and injury history, what your goals and dreams are, what you can expect during your sessions, and much more. Afterwards, we schedule your Free Consultation Session if you haven't scheduled one already.
- What education and/or training do you have that relates to your work?
All of our trainers are certified as a 'Certified Resistance Specialist' through HITuniversity. We require all of our trainers to be certified in First Aid and CPR. The majority of our trainers have a Masters in Exercise Science or a related degree in the fitness field, while some of our trainers have a Bachelor's degree in related fitness fields.