FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Taxes depend on your event location.
- What is your typical process for working with a new customer?
Please reach out through email or phone. You will speak to our Intake Coordinator Specialist named See. She will speak to you more about what type of event you are needing services for, how many hours you plan to book, and what prices are. Once you've completed this, she will go over the contract with you. Once everything is finalized, our Accounts Payable Specialist will send you an invoice. During this time, our designer will reach out to you by email to talk about what you would like to have on your template, your background of choice. Once everything is completed, we see you for your event and proceed to make memorable memories so that you can look back at this event and remember how much fun it was!
- How did you get started doing this type of work?
Insfires loves parties and we love to socialize. We found the best of two worlds. We get a chance to be a part of your special event but also have fun doing our work! This allows us to stay connected to the community as well, which motivated us to start Insfires in the first place. We want to bring the community together by creating a space for people to be silly, relax, and have fun! NO JUDGEMENT! :)