FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I use flat rate pricing and just need to see and walk the job over with the owner. I then give up front pricing and perform no work until the home owner gives approval.
- What is your typical process for working with a new customer?
Small service call Fee just 39$ that is waived if I perform the work. We walk the job over and discuss the details. I give many options with up front solid pricing before work begins as I only perform work with the customers approval. I come in a box truck stocked with most everything and in most cases everything to do the work. I start the work right then and complete it on the customers schedule or needs. Once the customer is satisfied I collect payment and give them the reassurance of the warranty specific for the job. I am A licensed master plumber and master gas pipe fitter and perform the work myself. Best regards Shawn
- What education and/or training do you have that relates to your work?
My Father was a building contractor so I have been around home construction my whole life. My uncles and grandfather where Master plumbers and I have been in plumbing since right out of high school. Believe me if it's plumbing I can fix it and fix up to code and right the first time. No more problems.