JAN-PRO Franchising International, Inc. operates its business in the commercial-cleaning franchising industry and licenses its master franchise owners and unit franchisees under the JAN-PRO trademark. Founded in 1991, JAN-PRO has over 99 master franchise offices in five countries with over 10,000 unit franchisees. Master license expansion plans are ongoing on a national and international level.
JAN-PRO has built a solid reputation as a quality franchise organization within the commercial cleaning industry. The company has been highly ranked in magazines, such as Entrepreneur, Income Opportunities, Home Business and Business Start-up, as well as in the Franchise Handbook. JAN-PRO customers include a number of prestigious accounts, many of which are included in "Who's Who in Business."
JAN-PRO is now the world's #1 fastest-growing franchise system according to Entrepreneur Magazine for 2008, 2009, and 2010.
JAN-PRO operates under a unique professional system. Unlike conventional cleaning companies where employees work at a job, JAN-PRO unit franchisees are owner-operators who have a vested interest. That's why our owner-operators want to make sure that total customer satisfaction occurs.
We provide the following:
* Quality cleaning methods
* Detailed cleaning schedules
* Comprehensive training programs
* Extensive support system
* Quality control systems
* Customer relation services
* Highly skilled personnel
These components form a successful commercial cleaning concept that results in a highly motivated workforce to produce long-term customer satisfaction.
The JAN-PRO Difference
There are a number of problems inherent with conventional cleaning services, as follows:
* Lack of management supervision
* No professional quality control procedures by supervisors
* Inconsistent service levels, resulting from high turnover and untrained workers
* No professional management concern for customer satisfaction
* Breakdown in communication for customer service requests
* Basically, employees of conventional cleaning services feel that they work at a job rather than operate a business.
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