FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ShineHaus Cleaning Co., we believe in transparent and fair pricing. Every quote is customized based on the size of the property, the condition of the space, and the type of cleaning requested. We offer free estimates and never charge hidden fees. Discounts may be available for recurring services such as weekly, bi-weekly, or monthly cleanings. We also offer special pricing for property managers and multi-unit properties.
- What is your typical process for working with a new customer?
We begin with a quick phone call, text, or online inquiry to learn about your cleaning needs. After gathering details about the property, we provide a free estimate. Once approved, we schedule a convenient service date. Our team arrives on time, performs a thorough cleaning based on your needs, and follows up afterward to ensure your complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in residential and commercial cleaning techniques, proper sanitation procedures, safe handling of cleaning products, and efficient cleaning methods. We continuously improve our processes to provide professional, consistent, and high-quality results for every customer.