My first experience with Action Restoration was when my parents basement flooded. I called later in the evening and they were still able to get someone out to the house, which was amazing. It was a pretty stressful evening for the family but was made so much better because of Action Restoration. They were all very empathetic to the situation and spent the time to figure out what the root cause of the flooding was and fixing it the right way vs. just getting in and out. i was so happy with the way we were all treated and the level of service provided that I called when my husband and I bought a new house and needed the air ducts cleaned as well as the carpet. Once again, the level of service was top notch. I really appreciate the pride they take in doing an excellent job and answering my numerous questions along the way. I was so surprised how clean they were able to get the carpets - they got stains (and smells too) out that I thought would never come out. So at this point they were 3 for 3 - five stars all the way...service as well as cost (they are affordable AND excellent). Needless to say, I was excited when Josh mentioned that they could provide additional services such as painting. So, I gave them my list of rooms I needed painted. And yet again, exceptional service and a job well done. I have used several companies in the past to paint and have been ok with the results. After having Action Restoration paint, I will never paint again or have anyone but them paint for me. I have had several friends and family members over and make comments on how good they did and wanted to know who I used. In addition to the painting they have also made several needed repairs to the ceiling. There were a few spots I was concerned might have been from previous water damage and not fixed correctly. Without asking, they checked for moisture and let me know there wasn't any. Just another example of how they always provide exceptional service and make sure the job is done the right way and not just in and out to move on to the next.
In addition to providing exceptional service that is affordable, they are trustworthy - they are the only company I have have been comfortable with having at my home while I am at work or even out of town. They have made several stressful situations (basement flooding and new house repairs and updates) so much better in various ways - I wish other companies and people were as professional, empathetic, customer focused, trustworthy, and affordable as Action Restoration!