FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe the simpler the solution, the better the solution. That being said we provide prices based simply on the number of bedrooms and bathrooms in your home.
- What is your typical process for working with a new customer?
We put great care and effort into our customer service so you can book with us in virtually any way that's best for you and your schedule. You can book with us through email, through Thumbtack's messaging system, through a phone call, or even directly on our website. From there we'll nail down a specific time with you and our cleaners will arrive with all and every necessary supply to clean your home.
- What education and/or training do you have that relates to your work?
Every one of our cleaners have gone through background checks, interviews, and filled out personal profiles. In addition, every one of them has had extensive experience in the cleaning industry before coming on-board with us.