FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Water Wave Cleaning, we believe in fair, upfront pricing tailored directly to your property’s size, condition, and specific service needs. All standard cleaning supplies and high-quality equipment are fully included in your customized quote with absolutely no hidden fees. To reward our loyal clients, we offer great discounts for recurring weekly, bi-weekly, or monthly schedules. Plus, we provide total peace of mind by being fully insured and sending before-and-after photos of every job so you can see the immaculate results for yourself
- What is your typical process for working with a new customer?
Our process is simple, seamless, and designed to give you peace of mind. We start with a quick consultation to understand your specific needs, property size, and preferred schedule. Once we agree on a customized plan and transparent price, we arrive fully equipped, on time, and ready to work. After completing the cleaning, we provide you with detailed before-and-after photos so you can see the immaculate results for yourself before we consider the job done.
- What education and/or training do you have that relates to your work?
At Water Wave Cleaning, our expertise comes from rigorous hands-on training and a strict commitment to industry standards. Every member of our team undergoes comprehensive training covering advanced cleaning techniques, proper chemical safety and sanitization protocols, and specialized care for delicate surfaces. Additionally, we stay up to date on the best practices for high-turnover environments like Airbnb rentals and detailed move-in/move-out checklists. This ensures that every clean we perform is not only immaculate but also safe, efficient, and consistent.