If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hello! I’m Nicole Powell, the proud owner of The Clarity Co., a premier cleaning company dedicated to serving Airbnb, residential, and commercial clients. We specialize in the hospitality sector, ensuring our clients receive those coveted five-star reviews.
Our comprehensive cleaning and organization services for residential clients guarantee a pristine living environment, while our meticulous attention to detail keeps your office buildings immaculate and ready for productive workdays.
At The Clarity Co., we prioritize communication and are committed to responding promptly to your requests. We look forward to partnering with you on your project and appreciate your choice in The Clarity Co. Thank you!
Overview
Hired 71 times
Serves Saint Louis, MO
Background checked
2 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
28 reviews
5
96%
4
0%
3
0%
2
4%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Carey W.
2 weeks ago
•
Hired on Thumbtack
They did a remarkable job on my home. My house was so clean and they paid attention to detail. I appreciate the help. I highly recommend them and I will continue to use them for weekly cleaning!
House Cleaning
Courtney R.
Mar 11, 2026
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Hired on Thumbtack
Excellent cleaning service! They were on time, professional, and did a very thorough job with great attention to detail. Especially during the deep cleaning of harder areas. I would definitely recommend them and will use them in the future!
Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Oven cleaning • Baseboard cleaning • Interior cabinet cleaning • No pets in home • Just once
House Cleaning
Pam A.
Apr 3, 2026
•
Hired on Thumbtack
Nicole is a great housecleaner and always asks if there is anything else to be done before she leaves or if I would prefer a particular way to have something cleaned.
Details: 4 bedrooms • 4 bathrooms • Standard cleaning • Window cleaning (interior) • Baseboard cleaning • Pets in home • Every 2 weeks
House Cleaning
Karl S.
Dec 11, 2025
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Hired on Thumbtack
Nicole and team absolutely incredible! Very responsive and professional. They came within two days of the initial contact, arrived on time and did an amazing clean. Very thorough attention to detail work with great questions asked throughout the process to ensure they exceeding your expectations! Will absolutely continue service with Nicole!
Details: 4 bedrooms • 4 bathrooms • Deep cleaning • Basement cleaning • Pets in home • Every 2 weeks
House Cleaning
Emily F.
Jul 26, 2025
•
Hired on Thumbtack
Nikki did an amazing job deep cleaning for my mom! She was so accommodating and easy to work with, and communication was phenomenal. I highly recommend her!
Details: 2 bedrooms • 3 bathrooms • Deep cleaning • Basement cleaning • Pets in home • Just once
House Cleaning
Credentials
Background Check
Nicole Keithley
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Penny's Maid, our pricing is tailored to fit your specific needs. We offer competitive rates based on the square footage of your home, the frequency of the clean, and whether you require a deep or regular clean. Our goal is to provide you with a customized cleaning service that meets your budget and exceeds your expectations.
What is your typical process for working with a new customer?
1. Initial contact: The customer reaches out to inquire about cleaning services. This could be through a phone call, email, or online booking platform.
2. Consultation: We will discuss their cleaning needs, preferences, and any specific instructions they may have.
3. Quote: Based on the consultation, I will provide the customer with a quote for services.
4. Scheduling: We will agree on a schedule for the cleaning services. This could be a one-time cleaning, weekly, bi-weekly, or monthly service.
5. Cleaning session: On the scheduled day, I will arrive at the customer's location and perform the cleaning services as agreed upon. I may follow a checklist provided by the customer or adhere to standard cleaning procedures.
6. Feedback and follow-up: After the cleaning session, I may ask the customer for feedback on the services provided. This helps me to improve my services and ensures customer satisfaction. I may also schedule future cleaning sessions if desired.
How did you get started doing this type of work?
I bring a unique background and passion for organization to every job. With a keen eye for detail and a natural talent for creating clean and tidy spaces, cleaning has always been more than just a job for me - it's a form of therapy. My journey began while working as a stay-at-home mom, where I discovered the joy and satisfaction that comes from transforming chaotic spaces into pristine environments. Now, I am dedicated to extending that same sense of peace and order to others through my cleaning services.
