Phillip did a great job repairing my closet where the rack collapsed and left a hole in the wall. He was on time, courteous, professional, cleaned up and very thorough. He kept me advised of how he was going to handle the job and when done, he tested to make sure the closet rack would stay up and handle the weight by securing the anchor in to a stud (previously was not) and added another anchor. He also repaired the wall. Really nice guy - I am a delighted customer. Thank you Thumbtack!