FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Fees: We provide clear and upfront pricing for all our services, ensuring no hidden fees or surprises. Service Packages: Our standard service fee for 1 system is $279, which covers air ducts & dryer vents. Optional Add-Ons: - Duct Sanitizing / Disinfecting - Antimicrobial / Deodorizing Fog Treatment - UV lights installation - Deep cleaning - Mold Remediation in Ducts - Furnace Cleaning - Bird vent guard installation Discounts and Specials: We occasionally offer seasonal discounts and special promotions. Please check our ******* or contact us for current offers. Flexible Scheduling: We offer appointments during the week and weekends to fit your schedule. For more detailed information or to get a personalized quote, please visit our ******* or contact us directly.
- What is your typical process for working with a new customer?
1. Initial Contact Customers can reach out to us via phone, email, or our ******* to request information about our services and pricing. 2. Personalized Consultation We listen carefully to your needs and concerns, clearly outlining our services, pricing, and any recommendations based on your situation. 3. Flexible Scheduling We schedule your appointment at a time that works best for you, including weekday and weekend availability. 4. Free On-Site Assessment Our experienced technicians conduct a comprehensive inspection of your air ducts and dryer vents at no charge. 5. Professional Service Execution We perform the cleaning and any additional requested services with attention to detail, using industry-leading equipment and techniques. 6. Quality Assurance & Final Review After the work is completed, we walk through the results with you, offer maintenance tips, and answer any remaining questions. 7. Post-Service Follow-Up We follow up after the service to ensure you're fully satisfied and to assist with any further needs. Your satisfaction, transparency, and high-quality service are always our top priorities.