FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no hidden fees. Every quote is based on the size, fabric, and condition of your furniture. We also offer discounts for multiple items and returning customers.
- What is your typical process for working with a new customer?
We start by learning about your cleaning needs and reviewing photos if available. Then we provide a clear quote, schedule a convenient appointment, inspect the furniture before cleaning, and perform a deep professional cleaning using safe products and commercial-grade equipment.
- What education and/or training do you have that relates to your work?
We are trained in professional upholstery and carpet cleaning techniques and continue learning the latest industry methods. We use commercial-grade equipment and high-quality cleaning solutions that are safe for families and pets.