FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our lights are commercial grade LED. 10x brighter then what you would get from retail stores such as Lowes, Home Depot, Walmart or Target. Basic package starts with the outline of your roof at $999 but can add more if you want to add trees, shrubs, windows and such. We help with designing your house to custom fit what you want done. This is an all-inclusive service so we provide lights, installation, removal, storage year-round and our decorating elves! Its really as simple as calling us and having our elves take the risk and hassle of decorating for the season every year!
- What is your typical process for working with a new customer?
New Customers: 1. Contact us on Thumbtack or (SevenZeroFour)-759-4711 or (Info)@thechristmasteam.com 2. We will work with your schedule to come give you a FREE estimate, get to meet you and see what you envision for your project. 3. After the initial contact we ask that you send us a picture your house so we can a render up a custom rough draft design to give you and idea of what we think would suit your project. 4. Day of estimate, we get an idea of the dimensions of your house and we discuss what you want done, what color and get an installation date so everything can be a smooth process form start to finish. 5. Day of installation, our elves come out to install what we designed together. Neighbors take pictures, videos and the community really loves our elves so you end up being the highlight of the season. 6. Day after installation we provide service calls if lights go out or something happens through the season. 7. January 1st, we start bringing lights down, store lights for the year and begin booking for the next season to reserve spot for next season!
- What education and/or training do you have that relates to your work?
Worked in the Christmas lighting industry for 12 year! Enlisted by the man himself to bring Christmas spirit and get the world prepped for his big day!