An educated Consumer is out best customer!
Please take a few minutes and read this important information about the roofing industry in Charlotte and the surrounding areas.
Over the last several years, there have been significant hail and wind storms that damaged a vast number of roof systems on homes in the area. In fact, nearly 95% of our roof replacements have been paid for in full by the homeowner’s insurance company, due to these storms. This large amount of available roof work prompted start-up, and hundreds of storm-chasing, opportunistic companies from all over the country to come to the area seeking work. Unfortunately for the consumer, most of these companies are less than truthful about their business history, and pass themselves off as experienced, local contractors. These contractors are known for using high pressure and inappropriate sales tactics, such as, pressuring the homeowner to sign a contract immediately, not providing a full, written estimate, and offering to do the job for however much the insurance company will cover. Many of these contractors have already left the area, leaving homeowners with roofing problems, and no warranty whatsoever. A-1 Roofing and Siding, LLC has done a large amount of repair work related to these contractors.
The best way for homeowners to protect themselves is by first checking with the Better Business Bureau of the Southern Piedmont. There you will find some very interesting facts*:
• There are 913 roofing contractors listed in the Charlotte area!
• Of these, only 145 are BBB accredited!
• Of the 145, only 17% have been in business for 5 years or more (These are the real local contractors)!
• Only 0.3% of all roofing contractors are accredited more than 20 years, have an A+ rating and 0 complaints!
A-1 Roofing & Siding, LLC is one of these top 0.3% contractors!
We always provide a detailed, written estimate.
We only expect payment at job completion.
We always provide references.
We never use high pressure sales tactics.
We will gladly supply you with copies of our Liability Insurance and Workers Compensation certificates.
A new roof is one of the largest expenditures you will have for your home, and what you purchase may be there for 25 years or more. With A-1 Roofing & Siding, LLC, you will receive superior customer service, a price that is very competitive, and the comfort of knowing you are working with a highly-rated, local company that has been in business over 30 years.