FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free roof inspections and estimates. We provide transparent and honest estimates and select the best materials tailored to meet your specific roofing needs, so there are no surprises. We deliver quality for value.
- What is your typical process for working with a new customer?
We meet with our customers in person and go over all the details of work needing to be done. We find out if there are any specific needs to be met, thoroughly discuss all repairs and installations, and determine budget and timeframes. We answer any questions they may have, especially involving insurance claims and how we can assist. We properly diagnose all issues and present solutions.
- What education and/or training do you have that relates to your work?
We hold a general contractor’s license in North Carolina and South Carolina and complete all continuing education requirements. We also attend trainings put on by Owens Corning.