FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair based on the service that is provided and the special equipment that is used to ensure the safety of the products that are delivered. We only pickup and deliver furniture utilizing our own equipment. When inquiring please note the mileage, the amount of men it takes to do the job, how many flights of stairs , any special equipment to ensure safety, and the amount of furniture are all a factor in the pricing. If disassembly is required for the job that is an additional fee. (Starting at $70) If there are additional items that were not included in the original price that is an additional fee. (Starting at $50)
- What is your typical process for working with a new customer?
Our typical process is Kevin who is the Supervisor will usually reach out to find out more information. Next he will typically schedule a time to meet with potential clients to provide an estimate. Estimates are subject to approval and can be discounted. (Quotes can be excluded if there are only a few items) If the move is scheduled/confirmed an invoice and W-9 will be sent directly from the owner and from there Kevin shows up early and gets the job done!
- What education and/or training do you have that relates to your work?
Over 15 years of experience moving local offices and families in the Carolinas!