Joks IT Services
About this pro
Joel is excellent. Thoughtful, insightful and determined to help others succeed. Thank you Joel. Blessings in every way. I will return to Joel again and again when I need computer assistance. Ben S.Dec 14, 2015Verified
Joel responded quickly and answered all my questions. I appreciate his expertise and will keep him in mind the next time I need repairs...thanks Joel!!Aug 2, 2015Verified
- What is your typical process for working with a new customer?Getting information either through email or phone number. Most of the issues can be resolved this way. If issue is still persistent arrange to meet the user depending on where the user is comfortable to meet.
- What education and/or training do you have that relates to your work?A+ certification. Network+ certification. I am a tech support profession, I most help the user though the phone or use remote tools.