Mr. Travis came out to repair my shower faucet. When he arrived he made me feel like a valued family member not just a customer. He took the time to explain what I need and why and what I didn’t need and why. I would recommend him to anyone. Thank you so very much Mr. Travis for helping me and my family!!
Triad Drain Cleaning Plumbing and HVAC LLC
Charley H.
Josh and Zack were great. Then I wake up to this leak from the tub faucet they "fixed" and my bathroom below it has water dripping from the fan. They also "fixed" another bathroom faucet cartridge which still drips water. It was not fixed. My wife is so frustrated with me for even using Jones Plumbing Services without checking with her first, but I saw these reviews where even mistakes were made and they appeared to have fixed them. They did install a 4-stage osmosis water dispenser and that seems to be fine, but I worry about that now too. My wife has been texting them over the last couple of weeks and they won't even reply. DO NOT USE THESE GUYS. Thumbtack lets you update your review. So, DO NOT BELIEVE any response they post to my review. If they truly fix it I promise you I will be the first to update this review. I hate leaving bad reviews. But, I've waited weeks and get no response and have another plumber and recovery service coming to take out the drywall and flooring that Jones Plumbing Services ruined. We are out $1,500 and now the repair costs which will be a lot more. We are considering reaching out to our attorney as we have documented all these issues and the plumber who we hired separately confirmed it was Jones Plumbing that created this issue. Take a look at a few of the photographs.
Jones Plumbing Services
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