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About
Out The Door Plumbing is a service and repair plumbing and drain cleaning company serving the Raleigh, NC area. Clogged sewer or drain pipe?! No problem! With our state-of-the-art HOT water hydro-jetter, sewer and drain cleaning is a breeze. Did you know that most water heater manufacturers recommend an annual flushing?! This includes tankless heaters too! Check us out on Google or our website.
Overview
Hired 6 times
Background checked
10 employees
6 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Exceptional 5.0
12 reviews
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Read reviews that mention:
Dillon C.
Feb 25, 2021
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Hired on Thumbtack
Excellent experience. Hutch was extremely responsive and took extra time and effort to help us figure out the best solution to a difficult situation. He and his team worked quickly and were able to handle a complicated repair at a cheaper price than I expected. Hopefully we have no more plumbing needs in the near future, but will definitely reach back out to Hutch and his team if so.
Details: Yes, repair is urgent • Leaking (problem area known) • House
Plumbing Drain Repair
Rodniqua M.
Feb 1, 2021
•
Hired on Thumbtack
Hutch was great! Very responsive, knew what he was doing and even was able to work me into his schedule sooner than expected. Kept his info because I will definitely use his services again if I have any plumbing needs in the future!
Details: Yes, repair is urgent • Only one drain has issues • Clogging • Townhouse
Plumbing Drain Repair
Marie P.
Feb 17, 2021
Hutch met me at my rental property that continually has clogged drain issues. I already had called the city and they said it was my problem, but wouldn't say where the issue was. Hutch used a bluetooth camera to inspect the line and I was able to watch from a phone screen to see the issue while he inspected. It was clear as day that I had roots in a broken section of pipe. The crew was out there later that day to make the repair. This is exactly the type of service and price a rental property owner & manager wants to have. Professional, affordable, dependable, trustworthy, and just plain easy to work with. Only people I call when I have any drain issues/clogs.
Michelle M.
Jan 25, 2021
They were quick to answer, and showed up when they said. After getting 2 other quotes from chain/national companies, these guys were much less expensive (One was $3900 more and the other $4600!). They finished replacing my entire main sewer in a day. I get home from work and everything drains! Thank you Out The Door Plumbing!
Elizabeth S.
Jan 26, 2021
"I had roots growing in my cleanout. Zach used a camera that scoped the sewer and determined where the problem was. He dug it up right there and was able to make the repair. I was only happy that it wasn't a bigger issue. It was an expensive repair, but like $1000 less than my neighbor paid with a similar issue. Zach was professional, polite, and knowledgeable...and a Marine. Thanks for your service Zach!"
Credentials
Background Check
John Hutchison
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer "Out The Door" pricing. That means the number we quote you includes labor, parts, equipment, permits, and fees. No nickel and dime tactics.
What is your typical process for working with a new customer?
Many times the way we meet our new customers is when their home is not draining properly (i.e. the home is backed up and sometimes flooding with sewage). We usually must start by clearing a drain clog in the main sewer line. We then perform a sewer scope camera inspection of the main sewer line that travels underground, usually in the front yard, to the city sewer. The results of the inspection determines how we move forward.
What education and/or training do you have that relates to your work?
