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About
I provide a range of IT services, including hardware and software troubleshooting, network installations, product setups, data transfers, and data deletion. While larger companies might offer similar services, I take the time to explain what I did and how I did it in a way that’s easy to understand. I also go the extra mile to offer money-saving advice and recommend products that are user-friendly.
With years of IT technician and help desk experience—and a lifelong passion for technology—I’ve developed both the technical expertise and the patience to ensure my clients feel supported. I focus on ongoing customer satisfaction, offering free follow-ups if any issues arise because I can’t stand leaving a job half-finished.
I’ve worked closely with clients, even spending days designing, purchasing, and installing custom solutions like point-of-service and networking equipment, while also teaching them how to use and protect their devices. Unlike big companies, I bring my services directly to clients’ homes at no extra charge, creating a convenient and comfortable experience.
Many of my clients are older individuals who feel frustrated by impersonal, rushed services like those from larger providers. My approach prioritizes care, patience, and understanding, ensuring they feel confident and valued. With a calm, professional demeanor and a commitment to doing things right, I offer a trustworthy, customer-focused alternative to traditional IT support. We’re looking forward to working with you, shoot us a text!
Overview
Background checked
1 employee
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for value, responsiveness, and professionalism.
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4 reviews
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Delanise A.
May 3, 2025
Efficient and patient, he’s able to convey information professionally, very knowledgeable. Has the ability to fix any problem in a timely manner.
Kassandra A.
May 3, 2025
Amazing customer service and response rate, could not recommend a better place where they prioritize customer satisfaction as much as here!!
Samantha D.
May 3, 2025
Jacob was fantastic, super responsive, and made the whole process stress-free. I’d absolutely recommend him for any tech support needs!
Suzanne S.
Dec 10, 2024
I had a great experience ! The customer service was excellent and was exactly what I was looking for ! I highly recomemed !
Credentials
Background Check
Joshua Garcia Barralaga