FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
discount if you do cash payment and card payment is an extra feed, we price each customer different depending on each vehicle and the condition of it
- What is your typical process for working with a new customer?
Capture details: When a potential customer reaches out, gather their name, phone number, the desired service package and any add-ons, the size of their vehicle, and the address for the service. Note special instructions: Ask about special entry instructions for gated communities or apartment complexes, and confirm the availability of water and power sources within 100 feet of the vehicle. Set expectations: Clearly communicate your pricing and what the customer can expect from the service to avoid misunderstandings later. This includes explaining what is achievable (e.g., managing expectations for a 30-year-old paint job). Set expectations: Clearly communicate your pricing and what the customer can expect from the service to avoid misunderstandings later. This includes explaining what is achievable (e.g., managing expectations for a 30-year-old paint job). Note special instructions: Ask about special entry instructions for gated communities or apartment complexes, and confirm the availability of water and power sources within 100 feet of the vehicle. Set expectations: Clearly communicate your pricing and what the customer can expect from the service to avoid misunderstandings later. This includes explaining what is achievable (e.g., managing expectations for a 30-year-old paint job).
- What education and/or training do you have that relates to your work?
"While formal degrees aren't required in this field, I had learned and gained experience when working for someone else combined with the experience they teach me and ensures I use the safest and most effective techniques to protect your vehicle and deliver exceptional, guaranteed results." Note special instructions"While formal degrees aren't required in this field, I am an International Detailing Association (IDA) Certified Detailer. This certification, combined with X years of hands-on experience, ensures I use the safest and most effective techniques to protect your vehicle and deliver exceptional, guaranteed results." about special entry instructions for gated communities or apartment complexes, and confirm the availability of water and power sources within 100 feet of the vehicle. Set expectations: Clearly communicate your pricing and what the customer can expect from the service to avoid misunderstandings later. This includes explaining what is achievable (e.g., managing expectations for a 30-year-old paint job).