Aquatic Gardens Custom Pond Design & Installation
23
hires
23
hires
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Animal type
Service type
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About
Aquatic Gardens Custom Pond Design & Installation has been operating throughout North Carolina for over 25 years. We are a family-owned business and take pride in our workmanship and customer service.
We offer the most state-of-the-art pond equipment and have a lifetime of design knowledge within our group. We have built this business on developing professional relations with our customers that have lasted decades. We can design, install, or maintain your koi pond. We have a wide variety of koi and water plants.
Overview
Hired 23 times
Background checked
5 employees
32 years in business
Business hours
Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, Square cash app, and Venmo.
Projects and media
27 photos
Projects and media
27 photos
Services offered
Service type
Treat disease
Test water
Replace
Clean
Water type
Freshwater
Saltwater
Animal type
Fish
Live rock
Reptile
Crustacean
Reviews
Exceptional 5.0
16 reviews
5
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Customer photos
Customer photos
Showing 1-5 of 16 reviews
Sam D.
2 weeks ago
Hired on Thumbtack
Best of the best! They were so amazing we named two of our fish after them. These guys really do care about their work. Their passion and humor made it my favorite project that I’ve ever done at my home. My koi are so happy in their new pond!
Details: I want to update an existing water feature • No existing plans, but have a good idea of what I want • Pond
Water Feature Installation
Lori p.
Aug 3, 2025
Hired on Thumbtack
I had a great experience with the job Aquatic Gardens completed for us. We had an old pond decommissioned and the took care of everthing! Thanks so much!
Details: Outdoors • Pond • Water is dirty/has algae
Water Feature Repair and Maintenance
John M.
Mar 30, 2016
Hired on Thumbtack
They came in, diagnosed the problem quickly (a leak in the stream), and repaired it. They also offered some additional service in terms of rearranging rocks and plants to beautify the watergarden.
Water Feature Repair and Maintenance
George N.
Feb 24, 2017
Hired on Thumbtack
My water feature seemed to be leaking water and it definitely needed cleaning. I hired Thomas and Tom Tripp, a father and son run business to service my feature. They thoroughly cleaned the feature, inspected the rock boarder and adhesives and carefully checked the liner for holes. None were found.
Mr. Tripp made several helpful suggestions concerning the frequency at which I must add water to the feature. He noted that my edge vegetation was taking over the edge rocks despite my cutting it back several times a year and impeding the water flow. He also suggested that my pump might be a larger size than needed to circulate water for the volume and slope of my feature. After some short period of evaporation, this may possibly cause water to be pushed out of the pump well faster than it can flow down the four water falls in the feature. I have been monitoring this and suspect he may be correct.
I was very happy with the work, expertise and followup of Aquatic Gardens Custom Pond Designs & Installation. They have checked with me several times since their service to inquire how my feature was running. I will hire again.
Water Feature Repair and Maintenance
Jeanne A.
Apr 5, 2017
Hired on Thumbtack
excellent service. spent a lot of time on our project and we were totally satisfied with the results. Both servicemen were very helpful with advice on pond maintenance, Charge was very reasonable, even though the project took more time than anticipated. We are definitely recommending this company for anyone we know who has a backyard pond.
Water Feature Repair and Maintenance
Credentials
Background Check
Thomas Tripp