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Aquatic Gardens Custom Pond Design & Installation

Water feature problems
Water features

Responds in about 3 hours


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About
Aquatic Gardens Custom Pond Design & Installation is a family-owned business proudly serving our community for over 30 years. We take genuine pride in our craftsmanship, attention to detail, and friendly, reliable customer service. Our small team brings a lifetime of design knowledge to every project, using state-of-the-art pond equipment to create beautiful, healthy water features that last. We design, install, repair, and maintain koi ponds and water features, and can help you choose from a wide variety of koi and water plants to complete your aquatic landscape. Many of our customer relationships have lasted decades, built on trust, communication, and quality work. If you’re ready to transform your outdoor space with a custom pond or need expert maintenance for an existing feature, we’d be happy to help.
Overview

Hired 28 times

7 similar jobs done near you

Background checked

5 employees

33 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Services offered
Emergency

Yes

Water features

Pond

Waterfull

Other

Water feature problems

Maintenance needed

Broken pump

Filter replacement

Dirty water

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

18 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Barb K.

Aug 7, 2026

Hired on Thumbtack

Aquatic Gardens did a fantastic job cleaning my pond! Thomas is very professional, thorough, and took great care with everything. My pond looks so much better, and I’m very happy with the results. I would definitely recommend them!

Details: Outdoors • Pond • Filters need to be replaced • Water is dirty/has algae • No repairs needed only maintenance • Summer maintenance - cleaning for the warmest months • Owner

Water Feature Repair and Maintenance
pro avatar
Pam B.

May 5, 2026

Hired on Thumbtack

Five Star service! Tom did a great job and went out of his way to help us understand our pond. Great work, great value, and great communication. I highly recommend him.

Details: Outdoors • Pond • Spring maintenance - clean-out as weather gets warmer • Owner

Water Feature Repair and Maintenance
pro avatar
Sam D.

Sep 20, 2025

Hired on Thumbtack

Best of the best! They were so amazing we named two of our fish after them. These guys really do care about their work. Their passion and humor made it my favorite project that I’ve ever done at my home. My koi are so happy in their new pond!

Details: I want to update an existing water feature • No existing plans, but have a good idea of what I want • Pond

Water Feature Installation
pro avatar
Lori p.

Aug 3, 2025

Hired on Thumbtack

I had a great experience with the job Aquatic Gardens completed for us. We had an old pond decommissioned and the took care of everthing! Thanks so much!

Details: Outdoors • Pond • Water is dirty/has algae

Water Feature Repair and Maintenance
pro avatar
George N.

Feb 24, 2017

Hired on Thumbtack

My water feature seemed to be leaking water and it definitely needed cleaning. I hired Thomas and Tom Tripp, a father and son run business to service my feature. They thoroughly cleaned the feature, inspected the rock boarder and adhesives and carefully checked the liner for holes. None were found.

Mr. Tripp made several helpful suggestions concerning the frequency at which I must add
water to the feature. He noted that my edge vegetation was taking over the edge rocks despite my cutting it back several times a year and impeding the water flow. He also suggested that my pump might be a larger size than needed to circulate water for the volume and slope of my feature. After some short period of evaporation, this may possibly cause water to be pushed out of the pump well faster than it can flow down the four water falls in the feature. I have been monitoring this and suspect he may be correct.

I was very happy with the work, expertise and followup of Aquatic Gardens Custom Pond Designs & Installation. They have checked with me several times since their service to inquire how my feature was running. I will hire again.
Water Feature Repair and Maintenance
Credentials
Background Check

Thomas Tripp

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