FAQs
- What is your typical process for working with a new customer?
We start by understanding your needs, preferences, and home layout. Our experts use a no pressure process to provide tailored design recommendations that align with your vision, budget, on your timeline. Our certified team ensures every product is installed with exacting care, maintaining the structural integrity of your home while enhancing aesthetics and efficiency. Once installation is complete, we walk you through the updates and provide ongoing support for care and maintenance. Your satisfaction is our top priority.
- What education and/or training do you have that relates to your work?
Every installation is done by our factory-certified W-2 employee installers, not subcontractors. That’s what allows us to stand behind every job long after the work is done.
- What types of customers have you worked with?
We work with a wide range of residential customers, including homeowners completing remodels, buyers updating newly purchased homes, and clients looking to improve energy efficiency or refresh the look of their property. Whether it’s replacing a window or completing a whole-home door and window upgrade, we tailor our services to meet each homeowner’s needs and project goals.