If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
"Welcome to RS Cleaning Star, your premier choice for exceptional cleaning services in Wilmington, NC, and beyond! Our commitment to excellence ensures that your spaces receive the highest standard of care. Situated in the heart of Wilmington, we extend our services throughout the surrounding area, delivering cleanliness wherever you are. We specialize in a variety of cleaning services for Residential and Commercial clients, including Move-In/Move-Out, Deep Cleanings, and Vacation Rental Cleanings. With multiple guarantees, we're confident we'll exceed your expectations. Check out our blog for discounts and use our convenient Online Booking feature to schedule your cleaning today - no in-home estimate needed. We look forward to serving you."
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Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
123 reviews
5
91%
4
7%
3
0%
2
2%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Julie L.
Feb 4, 2026
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Hired on Thumbtack
RS Cleaning provided a fair and accurate estimate, communicated in a timely and professional manner, arrived on time, and did a GREAT job cleaning our sofa, loveseat, and two chairs. Will definitely use them again.
Details: Sofa • Loveseat • 2 pieces • Polyester
RS Cleaning Star LLC's reply
Thank you so much, Julie, for your review! We at RS Cleaning Star are very happy to hear that you were satisfied with the estimate, communication, and the results of your upholstery cleaning. It was a pleasure cleaning your sofa, loveseat, and chairs. We truly appreciate your trust and look forward to serving you again!
Upholstery and Furniture Cleaning
Terry H.
Jun 2, 2026
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Hired on Thumbtack
Mixed feelings about this company . They do a good job with the cleaning, but trying to get ahold of anyone seems impossible. I have left messages. I do receive emails from them now.
Details: 1 bedroom • 2 bathrooms • Standard cleaning • No pets in home • Once a month
RS Cleaning Star LLC's reply
Thank you Terry, for taking the time to share your feedback. We truly appreciate your kind words about the quality of our cleaning servicesit means a great deal to us that you recognized our commitment to doing excellent work.
We sincerely apologize if our follow-up communication caused any inconvenience. We strive to provide excellent customer service and typically reach out by phone, email, and text message to ensure our clients are satisfied and to request feedback after each service.
Please know that if a client prefers not to receive follow-up requests for reviews or feedback, we are always happy to respect that preference and will stop contacting them for that purpose.
Thank you again for your feedback. We value every customer's experience and are always looking for ways to improve both our service and our communication. We hope to have the opportunity to serve you again in the future. RS Cleaning Star
House Cleaning
Vanessa M.
Dec 11, 2025
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From Google
HOURS SAVED THANKS TO RS CLEANING!Coming home to a cleanhouse is the best and knowing I can spend my entire weekend with my daughter and hubby is the best. Clean sheets, clean floors, clean bathroom! You guys are awesome!
RS Cleaning Star LLC's reply
Thank you so much Vanessa for your beautiful words 🤍
We’re truly happy to know that our cleaning service helps you enjoy more precious time with your daughter and hubby — that means everything to us.
Walking into a clean home, with fresh sheets and sparkling floors, is exactly the feeling we love providing. You are an amazing client, and we’re always here whenever you need us! ✨🧼
RS Cleaning Star Team 🌟
Karen H.
Jul 3, 2025
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Hired on Thumbtack
The crew did an excellent job. We have a variety of rugs that hadn’t been cleaned in several years - three wool rugs and 5 non-wool. All are now sparkling clean. The crew arrived promptly and went right to work.
Details: One-story house • 2 rooms • No stairs • Steam cleaning • I have pets at home • No smokers in home
RS Cleaning Star LLC's reply
🌟 RS Cleaning Star
Thank you so much for your kind words, Karen!
It was truly a pleasure to take care of your rugs with the care and attention they deserve. Our team is so happy to hear that you’re pleased with the results, seeing your rugs fresh and clean is the best reward for us!
We appreciate your trust in RS Cleaning Star and look forward to serving you again in the future 💙
Carpet Cleaning
F S.
Dec 20, 2025
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From Google
Fantastic!! Absolutely would work with them again. The team was efficient, professional and left the carpet looking and smelling like new! I even got on my knees to smell it. They even were able to get out a stain from when my dog vomited a few months ago, that I wasn't able to get out!
RS Cleaning Star LLC's reply
Thank you so much for your fantastic review, Sanchez 🤍
We’re truly happy to hear that our team was efficient and professional, and that your carpet looks and smells like new again ✨
Knowing we were able to remove such a tough stain means a lot to us, going the extra mile for our clients is always our goal.
We sincerely appreciate your trust and would be delighted to work with you again in the future! 🌟
RS Cleaning Star ⭐
Credentials
Background Check
Jessica De Souza
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our company RS Cleaning Star has a lower price here for new customers, please change your estimate for new customers, these prices are promotional.
What is your typical process for working with a new customer?
We have a discount for new customers and we listen to your priorities to carry out the cleaning according to your needs.
What education and/or training do you have that relates to your work?
We provide training for new employees, and we guarantee the quality of our work.
