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Rainbow International Restoration
Rainbow International Restoration

Rainbow International Restoration

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Introduction: We always vacuum the carpet before cleaning. It's the same concept as sweeping before you mop. You should always seep before you mop and you should always vacuum thoroughly before you clean a carpet. You've got to get as much debris out of the carpet before you clean it. We arrive in a full uniform with a picture ID name badge. Our employees are clean cut and work with the homeowner to gain an understanding of expectations before we begin our work. We take pride in our work and if the homeowner is not satisfied we go the extra mile to make sure they are satisfied before we leave. We are here to build relationships by working with the people instead of trying to make a quick buck. Our main concerns are exuding honesty, integrity, and delivering customer service. Helping people recover from home disasters and meeting new people. It is also fun to see how much better a carpet looks after cleaning it. At the end of every day you have a satisfaction in being able to see the difference you make.
Overview

3 employees

8 years in business

Specialties
Cleaning method

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FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Carpet cleaning prices: $25 per bedroom and hallways $50 for bigger rooms like living rooms, dens, playrooms $2 per step. Water, Fire, Mold, and Odor are all priced based on each specific job since the price greatly depends on the amount of work that needs to be done.

  • What education and/or training do you have that relates to your work?

    Yes. We have to maintain all of our certifications. We are certified by the IICRC for all the services we provide and have to take classes yearly to keep these certifications. We are also certified by the state of NC for lead paint which also requires a degree of maintenance to keep the license. We also have to keep up with the EPA and their guidelines.

  • How did you get started doing this type of work?

    I graduated from Wake Forest in 2010 with a degree in business and struggled finding a job. I moved back home with my parents and began working at the Rainbow International in Wilmington, NC for another franchisee until I found a career. After about 6 months I decided that I had already found my career and stuck with my $10 an hour job as a technician for 2 and a half years. After I learned the business and felt confident in my skills and knowledge my dad and I moved to Winston-Salem and opened a Rainbow International franchise here.

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