FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Having spent more than a decade at Jetblue, I attribute my well-developed customer service skills to the valuable experience gained during my tenure there.
- What is your typical process for working with a new customer?
Our approach is hands-on customer service, maintaining 100% communication to eliminate any potential confusion. Our ultimate goal is to ensure that everyone involved in the move is on the same page regarding all the details before the moving day and on the day of the move itself.
- What education and/or training do you have that relates to your work?
I have a decade of experience in the airline industry.