A real professional who came in and took care of business, he was also very respectful and had good manners. Pricing was very affordable, especially as he drove an hour up to take care of our flea problem. Most of all, he made me feel really good about our issue bc he knew what he was doing!!! He also went out of the way to inspect my pet kennel, to make sure there werent any fleas in it before I put my animals in, prior to us heading out during the extermination. A+++!