"These services had never visited the property but gave me an instant diagnosis on the phone (!) and then tried to sell me a series of perpetual maintenance contracts -- in other words, they had no interest in understanding my problem and then providing an actual solution. But then I got lucky and found On the Spot Pest Control. They charge a reasonable fee for a diagnostic visit and then apply that to any services you may need. They also went out of their way to work with my difficult timeframe due to my mom's travel schedule. Pablo did a thorough inspection of the house and garage, and explained all kinds of things about pests and treatments and how to best protect your property. He was able to do a carpenter ant treatment immediately, and On the Spot guarantees their work for a year. There was no upsell pressure, sales pitches for expensive ongoing contracts, none of that. They simply provided excellent, thorough, professional service for a very reasonable price. So glad I found this company, and give them my highest recommendation!"