FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Garden State Cleaning Co., we believe in transparent, upfront pricing with no surprises. Every quote is tailored to the size of your space, the type of service requested, and any unique needs you may have. 💲 Free personalized quotes for all jobs — no pressure, no hidden fees 💡 Discounts available for recurring services (weekly, bi-weekly, or monthly) 🏘️ Special pricing for Airbnb, commercial, and multi-unit clients 📋 Clear scope of work provided upfront — so you know exactly what’s included Our goal is to find the right fit for your needs and budget, and to deliver quality and consistency you can count on.
- What is your typical process for working with a new customer?
We keep it simple, flexible, and tailored to you. Here’s what working with Garden State Cleaning Co. looks like: 1. Initial Inquiry — Reach out through Thumbtack 2. Quote & Questions — We ask a few quick questions about your space and preferences so we can provide a personalized quote 3. Booking — Once approved, we lock in your preferred time — with flexible scheduling options 4. Cleaning Day — Our trained pros show up on time, fully equipped, and ready to clean with care and precision 5. Aftercare — We follow up to make sure you’re thrilled with the results and can help you set up recurring service if desired We aim to make things easy, smooth, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team is thoroughly trained, detail-oriented, and held to high standards on every job. Every cleaner at Garden State Cleaning Co. is: ✅ Trained in proper disinfection and sanitation protocols ✅ Experienced with residential, Airbnb, and commercial cleaning ✅ Familiar with a wide range of surfaces and products, including eco-friendly options ✅ Held accountable through detailed checklists and quality control measures We take pride in doing things the right way and delivering consistent results you can rely on.