FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Garden State Cleaning Co., we offer transparent, upfront pricing with no surprises. Every quote is customized based on the size of your space, the type of service requested, and any specific needs or priorities. We focus on quality, consistency, and reliability rather than competing on the lowest price. Our pricing reflects the time, detail, and standards required to deliver a professional result, and we are best suited for clients who value clear communication and dependable service. 💲 Free personalized quotes with no hidden fees 💡 Incentives available for recurring services (weekly, bi-weekly, or monthly) 🏘️ Specialized pricing for Airbnb, commercial, and multi-unit properties 📋 A clear scope of work provided upfront so you know exactly what’s included Our goal is to make the process straightforward and to deliver consistent, high-quality results you can count on.
- What is your typical process for working with a new customer?
We keep it simple, flexible, and tailored to you. Here’s what working with Garden State Cleaning Co. looks like: 1. Initial Inquiry — Reach out through Thumbtack 2. Quote & Questions — We ask a few quick questions about your space and preferences so we can provide a personalized quote 3. Booking — We require a 25% deposit for all jobs. Once approved, we lock in your preferred time — with flexible scheduling options 4. Cleaning Day — Our trained pros show up on time, fully equipped, and ready to clean with care and precision 5. Aftercare — We follow up to make sure you’re thrilled with the results and can help you set up recurring service if desired We aim to make things easy, smooth, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team is thoroughly trained, detail-oriented, and held to high standards on every job. Every cleaner at Garden State Cleaning Co. is: ✅ Trained in proper disinfection and sanitation protocols ✅ Experienced with residential, Airbnb, and commercial cleaning ✅ Familiar with a wide range of surfaces and products, including eco-friendly options ✅ Held accountable through detailed checklists and quality control measures We take pride in doing things the right way and delivering consistent results you can rely on.