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Browse these hard drive recovery services with great ratings from Thumbtack customers in Albuquerque.
My home computer crashed but when Aaron arrived to fix it, it magically started up again haha. So Aaron still stayed to diagnose the original problem and perform some hard drive repair and even updated my system. I would have been so lost without his knowledgeable expertise! I would highly recommend Aaron for all you computer problems!!
Got to my on time, told me what was needed and when it would get done right away. I would use his services again
Wanted to start by saying that Jason was amazing! He helped me with a computer problem that I wasn't sure I was ever going to fix. The problem I experienced with my computer is one that no one ever wants to experience. I tried turning my computer on one day with no prior warning signs of a problem to find that my computer was trying to do a Windows 10 Auto Recovery, but that it had failed. I tried to troubleshoot the problem myself and followed steps from the Windows Support sites online, but nothing I tried worked. Decided that I needed professional help in the matter. I went to Santa Fe Computers (long-story of why I went to Santa Fe instead of somewhere here in Albuquerque where I live) first and left my computer with them to see what they could do about it. They were very friendly and helpful in the matter and got back to me pretty fast. They told me that something had happened to my hard-drive, and that all of the files in my User Folder were completely gone. They really had not explanation for how this happened, as even my Windows System files were gone which is something that never happens. This hit me like a brick of stones because I hadn't backed up my computer in years. Always thought I wouldn't have to worry about a hard-drive crash, but now I know better. I went ahead and let them do an initial data recovery attempt, but after an hour of them trying to recover my data they said nothing was showing up which was a bad sign. They suggested that I either find someone with advanced data recovery tools/methods or just start over. I wasn't ready to give up on all my school documents, pictures, etc. just yet so I decided to try somewhere else to see if a more extensive data recovery attempt could be done. I made a post here on Thumbtack and got responses back from several different Computer Repair/Data Recovery experts here in Albuquerque. I saw that Jason from PSI Computing had the most reviews, and also really good reviews so I went ahead and contacted him. He was really personable when I talked to him over the phone and he was willing to drive all the way to my place to check out my computer in person. He was willing and able to answer all the questions I had and definitely made it apparent that he knew what he was talking about. When he initially looked over my hard-drive he gave me more extensive feedback about what had happened to my hard-drive. He said that there was data on my hard-drive, it just wasn't in a usable format. He said there was a pretty high chance, around 85%, that a deep-scan recovery attempt could get most if not all of my files back. He said the process would take some time though, which didn't bother me at all. I was just happy to hear that I might actually get my files back. I'm a student at UNM and the fall semester had just started, so not having a working computer for a week or more was possibly going to become a problem. Jason was super helpful though as he helped set me up with a temporary hard-drive I had bought, and helped me install Windows onto it and get the correct drivers installed as well so that I had a usable computer while he worked on getting my data back. Jason updated me on the data recovery process as it progressed and after about a week or so he got back to me with some great news. The data recovery attempt was a success! The only downside of the data recovery was that all the organization and naming of my recovered files was gone so I'm still in the process of reorganizing/renaming all my files and figuring out where they are supposed to go. I can't say how happy I was to get my data back though! Jason went above and beyond with helping me and for the amount of time he spent working with my computer his charge rate was very fair! He was a great guy to talk with and I know that if I ever experience another computer related problem like this that I can rely on Jason to get it fixed. Would highly recommend!
My trusted Mac Pro was having grave issues so my husband called Jason as a last resort. We now have the best resource and professional Mac person we've ever met. I always buy use Mac's and my Mac Pro was showing abuse, mine and what I took in. Jason very, very, very patiently cleaned up everything and explained what I needed to differently. I now repair disk permissions every week and call Jason with any issue. I introduced him to my sister (we're old Mac users, she's a new convert), who flew him to Austin and now love him like we do! We'll follow his advice and respect his integrity. He goes way, way beyond the Apple Store.
I had an iMac from 2009 that had been misbehaving in various ways, so I called a computer technician who had worked on it previously. When he finally got back to me a week or so and several messages later, he came to the house and ran a diagnostic, and said that everything was fine except the hard drive, which was about to give out and was the source of all the problems. He took the computer away and ordered a new solid-state drive. By the time he returned it several weeks later, I had paid $600 for a new solid-state drive, plus several hundred more for his time and labor, and within a couple of weeks all the old problems resurfaced. I attempted to contact him via his website, including a description of what was going on, and he never responded. Eventually I decided that it was probably time to start over with a new computer, so I ordered one. In the meantime my husband had found Armando and was so pleased with the work on his PC that I decided to ask him to set up the new computer and transfer everything from the old one, rather than taking both to the Apple store and either waiting there most of the day or having to make a second trip to pick them up. The short story is that Armando came to the house the next day and spent most of the day making the data transfer. In the process he identified the problem with the old computer that was related to the new SSD. By the time he left the new computer was up and running and the old computer was running better than ever before. I can't emphasize enough what a relief it is to have finally found someone so competent, reliable, and personable, who is knowledgeable about both Macs and PCs, and who performs the work in your own home. His rates are very reasonable and he was able to come on very short notice. What a find! I am recommending him to everyone I know.
Brian is always there when you need him, either in person or remotely. He is professional, friendly, efficient and dependable. He saved my hard drive after a water spill and is also an irreplaceable tech guru for our organization. Highly recommended!
Very prompt and professional service. My mac is working faster than when I first purchased it. Eric explained everything to me beforehand. he was very patient and exceeded my expectations. I highly recommend eric and gigateks to anyone who needs mac service.
Jeff contacted me quickly, I dropped my computer of that same evening, he had it ready for me the very next morning. I was extremely confident and satisfied with the service. I will recommend this service to all my family, friends and anyone else I hear that need these services. Thank you for such a great experience I was nervous in but once I met with and talked to Jeff I as said was completely confident.
The technician, Mike, did a great job replacing my hard drive and then jerry rigging my broken chassis since I did not have the funds to buy a new one. I can now open and close my laptop again.
David did a good job recovering my data from a dead hard drive. His price was reasonable & he was fast. I am very pleased.