If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Customer's Choice Door Company is a locally owned and operated door company with over 29 years of installation and service experience. Our philosophy hasn't changed: understand each customer's unique needs, fix the cause of the problem, and offer great products and professional workmanship at competitive prices. At Customer's Choice Door Company, customer satisfaction is our number one priority.
Overview
Hired 19 times
Serves Henderson, NV
Background checked
1 employee
7 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
Services offered
Door type(s)
Additional services
Install locks or hardware
Install a door threshold
Install new trim around the door
Weatherproofing (block drafts)
Property type
Home
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and punctuality.
Exceptional 5.0
17 reviews
5
100%
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Read reviews that mention:
Natalia M.
Apr 20, 2026
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Hired on Thumbtack
Greg did an incredible job installing my door! From beginning to end, Greg was super communicative and the whole process was incredibly well done. I’m super happy with the results. I will definitely be using him for any future door needs!
Details: Interior door, like a bedroom or closet door • 1 door • Standard • Wood • Yes, the new door replaces an existing door • Yes, I already purchased the door • Home
Customer's Choice Door Company's reply
Great job to you in purchasing the right door and painting it. I hope the door works well for you. I am happy to work with you on the next door repair or install. Thank you Greg
Door Installation
Sandy R.
Apr 4, 2026
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Hired on Thumbtack
We just had Greg over to change out an old, ugly front door on our house. After searching and hunting around, I settled on one found at Home Depot. He retro fit it, got all new hinges and hardware, weatherstipping put on the door, installed it, and even fixed my existing security door so it shuts easier and then replaced some dog damaged quarter round moulding at the bottom. He worked hard, and was very accomodating regarding taking it off pre-hung molding and getting it to fit correctly for my entry. He cleaned up after and left me with a much better entrance. If you ever are in need of a door facelift and upgrade, Greg’s the guy. Picked up all the needed supplies with my door, showed up on time as promised, and was very pleasant and easy to work with overall. This is how service should be. Would hire him again. We may replace our garage entry door next. A++
Details: Exterior door, like a front or patio door • 1 door • Standard • Metal • Yes, the new door replaces an existing door • No, I need professional’s help in purchasing • Install locks or hardware • Home
Door Installation
Jordan M.
Mar 29, 2026
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Hired on Thumbtack
Do yourself a favor and book with Greg. He’s professional, he arrives on time, and he takes great care with the quality of his work. If I ever have another project I’m immediately calling him. He worked with my schedule and was very fast with his responses.
Details: Interior door, like a bedroom or closet door • 1 door • Standard • Wood • Yes, the new door replaces an existing door • Yes, I already purchased the door • Home
Customer's Choice Door Company's reply
Thanks for letting use your garage to plane the door down. That saved a lot of time. It was great working with you guys. Very hospitable. See you on the next job
Door Installation
Scott A.
May 11, 2022
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Hired on Thumbtack
Greg was fantastic. Gave a fair estimate, made sure we had all the supplies he needed & was here on time. Said it was a 2 day job & it took 2 days. Our doorframe had settled a bit so he had to work some magic to get both the entry door & security door square and level. No surprises & the doors are solid as a rock & work like a brand new place! I'd highly recommend Greg for any door projects you need.
Details: A full day (Complex or long-term projects) • Installation • Doors • Home
Customer's Choice Door Company's reply
Thank you for letting me park in your driveway, and for your help in buying the parts. It was great working with you.
Handyman
Kay V.
May 14, 2022
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Hired on Thumbtack
Greg completed a variety of door adjustments, shaved down interior doors and even went above and beyond for request that were not mentioned prior. He responded within 1 hour of request and I was able to have the job completed the next day. He was not only on time but reasonably priced. Very professional, knowledgeable and just an overall well rounded guy. The doors are perfectly aligned and look fantastic. Thanks Greg.
Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Wood • Problems shutting the door • Door is drafty or leaking • Lock installation or replacement • Multi-unit building
Customer's Choice Door Company's reply
Thank you Kay, fixing the door is only part of the job making sure you are happy with the job is the most important part.
Door Repair
Credentials
Background Check
Gregory Tibbitts
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
$56 per hour, plus the $56 drive charge. Jobs within 30 miles one way are 1 hour. With my experience of over 29 years often I can fix a door in 1 to 2 hours.
What is your typical process for working with a new customer?
If they just need a repair we can schedule a service call. If they need a new door or new hardware I like to look at the job first. We could set up a free estimate. I can email a price, then all I need is an Emailed approval to get started.
What education and/or training do you have that relates to your work?
On the job training, working on several different types of doors. I have taken classes on electric locks and access keypads. When I am working with a new product I check the website familiarize myself with all the options and different functions. I can get technical support from the manufacturer. If I just need to increase my knowledge or check someone else's way of doing it I will watch How To videos on YouTube. I will always be improving and learning.