PREFERRED CONSTRUCTION LLC

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Plumbing relocation

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Introduction

The Best in Las Vegas! I chose to work in this industry because there is no better feeling then knowing than satisfaction you bring when making a home owners dream . We started in this industry in 1982. We describe our business as Well established. The Best in Las Vegas! We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

Overview

Hired 2 times

Background checked

40 employees

11 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Projects and media

286 photos

Projects and media

286 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.3

11 reviews

82%

18%

Past Customer

Jul 10, 2018

From Google

Best Team Of General Contractors in Nevada !

PREFERRED CONSTRUCTION LLC's reply

We enjoy working with you for your personal and business improvements and look forward to more!

Past Customer

Jul 22, 2018

From Google

It took a month after we gave them the deposit to hear from them. We had to call constantly to find out what was going on. We thought we had gotten scammed. They started and they came and went as they pleased and there was nothing that they did that was consistent. They didn't come at the times they were supposed to and we were left wondering if they were coming back and what times, unless we went out of our way to call. They measured our bathroom twice and somehow measured wrong and added 2 cut pieces of sentral on the front of our bathtub that was supposed to be 1 solid piece and left a huge gap between the two. They put a bulky molding over it so it would patch it up but it's so off to the side and completely crooked. When I told Carlos, he had the nerve to say it's because our bathtub is "off center" instead of just admitting they messed up. I started to call Carlos to let him know I was unhappy with everything from the quality of work to the customer service and he said he'd call me back and he never did. The few times after that I called him and had to leave a voicemail and never got called back. This is just a little bit of how inconsiderate they were with us. Especially inconsiderate to the fact that we had a newborn in the house and they had me waking him up at 8 in the morning (after being up all night with him) to wait downstairs with him so they can show up whenever they wanted. One of the guys even came later than he was supposed to and I fell asleep with my son. He commented on my appearance when I had opened the door and said, "did you just wake up?!" and laughed. They used our bedroom toilet, which is completely fine but they left the seat up each time. They left a huge garbage bag of trash sitting in our bathtub for about a week, empty water bottles and torn up shirts on our floor that my husband had to gather and throw away himself. I began to lose patience because everything was done BUT our shower, the main reason we called them in the first place. Then a guy comes to measure our shower and we had to wait for the material they needed to do that job. What! A week later they came and installed the glass and I was just relieved that they were going to be done and we can get back to our normal routine but the guy doing the shower comes downstairs and tells me it's done but they forgot our shower handle. I asked him when they would be back and he said, "can we text you?". 4pm rolls around and still no text. We had to call them (again) and ask what was going on. The guy didn't want to come all the way back across town for a shower handle. I called Carlos and no answer but I made sure to leave a message about it. The guy then calls us a little after 6pm wanting to bring it. I couldn't believe it. Finally they "finished" the job and we noticed the whole inside of the shower wasn't even caulked!! It's a good thing my husband noticed it before we showered in it. They had to come back and caulk the shower and they started painting around the shower (for reasons unknown) with paint that now doesn't match what we had originally that was fine the way it was. The next day the two pieces of glass that enclose the shower came completely apart!! My husband tried to fix it so they wouldn't come back and Carlos tried blaming us (again) that we used the wrong caulking, that's why it came apart. That they use a "special" kind of caulking. His "special" caulking is what came apart in the first place. So the guys come back and fix the shower doors and we stood there and watched them the whole time to monitor that they actually did it correctly before they left. Before they were even done, Carlos called one of the men and told him to ask us for the check! This company didn't care about how good of a job they did for us, they weren't careful to make sure this would last us a long time, they wanted money. The material they used was like a slab of plastic they had to glue onto our tub and shower which they didn't even take the original tile off from under, they glued on top of it.

PREFERRED CONSTRUCTION LLC's reply

First off we would like to thank you for your business and let you know we appreciate you as a customer. We sincerely apologize that you feel this way, we have made an attempt to make this right with you. We came and fixed your concerns with out you paying in full, you were satisfied and made arrangements to pay your balance that Friday. We have record of you calling and saying you would make your payment, also a text from your husband stating you would pay Friday July 20th. This in fact is the first time we have heard back from you since. The pictures you show are of uncompleted work (THAT IS NOT THE FINISHED JOB), as you can see with construction supplies in the background. Here at Preferred Construction customer service is our number one priority and we stand behind our work 100%.

Past Customer

Aug 29, 2018

From Google

PREFERRED CONSTRUCTION LLC's reply

Past Customer

Apr 30, 2019

From Google

I had a Master bathroom, guest bathroom, kitchen island and whole house floor install renovation. It was a nightmare. The work that Preferred started was inferior work. There was no quality control and if you dont know anything about Construction I would stay away from this Contractor. They had to redo my guest bathroom three times. They had to redo my master bathroom twice. They had to take up and redo a large portion of the floor tile in my Master bedroom. I had to take off from work to verify work being done. The work went two months longer than promised plus three weeks that we agreed due to a ceiling disaster that should not have happened in my guest bathroom. There were so many other issues that I dont have time to get into. The final job was ok But if I didnt have a clue about Construction it would have been bad under the the exterior work but poorly constructed under the aesthetics. Make sure that you know Construction and can supervise the work prior to hiring this Company. I cant believe that they are in business. Stay away.

Past Customer

Jul 10, 2018

From Google

Awesome work, great communication all through the job, Thank You Preferred Construction.

PREFERRED CONSTRUCTION LLC's reply

Thank you for your review! We are so happy you are pleased with our crew and the workmanship. We enjoyed working with you!

Credentials

Background Check

Jason Goldberg

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Were fairly priced, and have different options to accommodate any budget. We focus on quality and good workmanship.
What is your typical process for working with a new customer?
We start with an estimate, and then we can go from there.
What education and/or training do you have that relates to your work?
50 years collective experience.

PREFERRED CONSTRUCTION LLC

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