Ive used Wise Training and Consulting several times, always with terrific results. The first time was when I needed someone to set up a wireless network in my home. Mr. Kucharski provided guidance on the purchase of a router and cables, installed the network, set security on it and ensured that all my devices were connected.
When my daughter called in a panic because her laptop had crashedwith two years worth of her babys photosI knew whom to call. My daughter lives in another state, so she shipped the machine to Mr. K. He was able to recover the photos and sent her a file with the images. The laptop was otherwise beyond saving, short of a complete overhaul. My daughter authorized the repair job, and Mr. K refurbished the laptop at a very reasonable price and shipped it back. He also provided much-needed guidance on how to back up critical files on a separate hard drive or other media! A lesson learned. The refurbished laptop served well for a couple of years or so before crashing for good.
More recently, my younger daughter (who has a different brand of laptop) had problems with the machine freezing and exhibiting a strange screen when she was crunching on a report for college. She took a photo of the screen with her phone and sent it to Mr. K, along with a description of the machines behavior. He diagnosed the problem based on that information and quickly sent back a fixagain, with guidance on how to avoid a repeat of the problem.
It is great to have an expert to call so I dont always have to navigate the endless online help sections or chat with someone at a huge computer firm. In my experience, Mr. K is very knowledgeable, enthusiastic about solving his customers computer problems and great at explaining things. He tells me as much as I need, or want, to know without overloading me with information that I wont remember and will never need anyway. I definitely will use Wise Training and Consulting for future computer-related matters, and I recommend the company very highly.