My phone would turn on but the screen did not turn on for anything. Wilton took care of my phone fast and easy. I am so glad that i took my phone to him. My phone was fixed with no problem. I recommend Wilton to anyone for all your electronic needs!!
Would've liked for them to verbally confirm the booking the morning of installation but they were on time and waited for me after I was running 15 min late. I felt they gave their honest and professional opinion when asked a question and they got the job done in no time. So far so good with their work.
In the height of a computer crisis, we couldn't have asked for a better problem solver. Stephen immediately answered our thumbtack request, even taking the time to speak with us on the telephone late at night. He was patient in explaining the likely cause of our problem and realistic in the potential resolution. Stephen made an appointment to come to our office, at our convenience to which he arrived on time and even with all of the parts necessary to fix the issue. He answered all of our questions, made great suggestions and even helped us to choose a new computer. When we needed additional parts for our new computer installation, Stephen offered to go and get them himself ensuring that everything would run smoothly....which is always appreciated by someone who is a computer novice. Even after spending several hours making sure that everything worked perfectly, we were delighted by his follow up call the next day to ensure that we were happy with his work. We would absolutely recommend his services for your home or office computer work, emergency or otherwise. We definitely plan to use Mortech Computers in the future! Thanks Stephen!
Given that my MAC Pro was 11 years old and out of service, Joe Marone demonstrated superb professional skills & the ability to think out of the box in order to find a way to coordinate my phone contact with my gmail account and to eliminate virus issues that had built up.
He showed the willingness to stay with the project and keep looking for solutions when a lesser skilled technician would have bailed.
Thanks to Joe I am up and running. Diana Rau Siegal
Prompt , very courteous, flexible, understands spanish, and very knowledgeable. He is worth every penny in gold. He has knowledge of his craft, and of other types of repairs. Sewage, Plumbing, Electric, Drywall, Flooring installation. I will be using his services for quite some while.
Joe's an all around great guy. Beyond the tech stuff, he's just a decent person - pleasure to work with.
For our project, despite a brief miscommunication, he resolved all issues effectively.
In addition to the network issues (which he resolved) we had some issues with our phone system. He was not familiar with the system, but rather than passing off the project to someone else, he took it upon himself to make himself an expert in how the system works (during his own free time) and fixed our phone issues as well.
Williams AV was amazing. They arrived on time for the assessment and the installation appointment and did a beautiful job with all three tv mountings and 3 outlet relocations. Professional, friendly, and talented.
Mr Jackson was knowledgeable,patient,understanding and efficient in diagnosing and resolving the issues i had with my computer,phone and hard drive and what was beyond his expertise he was able to give good recommendation as to possible places that could solve those issues.His prices are reasonable and his customer service skills are remarkable
I would definately work with him again
Excellent experience, great communication, on time, quick service, perfect installation of two 50" digital frames with concealed cords in medical office waiting room, workers were courteous & professional, moved all furniture & cleaned up during & afterwards as well, highly recommend!!!
When we had a dire emergency, having lost our hard drive, Kashaun came out the same day and organised recovery of the data. He has spent the best part of two days with us installing new computers and restoring everything. As well as being a thoroughly nice person, he knows his stuff and is by far the most competent professional we have ever had in the office. His charges were very reasonable, it was a pleasure to have him around and we would not hesitate in recommending him.
All these qualities are part of Joshua's service, which is particularly valued by me because he is available by phone for appointments for distance repairs and guidance. Joshua is instructive or not, as you wish, re. IT matters, and extremely knowledgeable. One example is that the Genius Bar at Apple wiped out all my OS and all files by mistake (!) and assured me nothing was left, but Joshua was able to retrieve most of my files. He also advises on cost-conscious ways to upgrade if something is needed. Extremely reliable.
Jehad is by far the most helpful and professional tech support that I've ever had the pleasure of working with. He helped me through a very rough problem and his professionalism and pride in his work was evident the entire time. He went above and beyond what is expected, and from my experience with him I will use him again and would recommend hiring him for anything you've got.
He literally saved me from a terrible situation and salved a massive amount of vital work data and a vital work machine.