About this pro
Ann S.Jun 6, 2018Verified
Olga was punctual. She was very gentle with my dog. She worked quietly and efficiently. My cat and I were dozing off at the other side of the room because they were so quiet : ) She gave my dog a beautiful haircut. My wee dog and I couldn't be happier. I would definitely use their grooming service again.May 8, 2018Verified
Customer service and communication were top notch. Our dog liked the experience very much and she looks beautiful. Olga is a very talented and intuitive groomer. This is best grooming she has ever gotten, and having it done in our home was a real bonus. No hassles. No problems. We’re definitely making a regular appointment.Feb 19, 2018Verified
Pooch Ventures where awesome, responded quickly and Olga came to my apartment the next day and cut Patsy, it was all super easy and straight forward she was really living with Patsy and helped her to settle down as she has never been groom here in the USA before as we have just moved from the U.K. This was 100% perfect and would recommend these guys to anyone as they are just 100% professional and kind and attentive!!Sep 27, 2017Verified
From my first contact on, all communication was prompt and very helpful. Eli, the manager responded to texts and spoke to me outside of business hours and while he was traveling. He took time to hear my story about past bad experiences with grooming, and he was very reassuring that this would be a positive experience. He was able to coordinate grooming services for the very next day. Olga, the groomer was wonderful. She was extremely patient, gentle, and loving to my dog and she did not rush. She is careful and meticulous in her work. I will be using this service from now on.Jun 19, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?When you sign-up, you'll receive 5 free walks! We offer walks 7 days a week, and early morning, evening, weekend and holiday walks are $10 extra. Additional dogs added to a walk are charged at $10 per dog.
- What is your typical process for working with a new customer?Every client relationship starts with a free meet and greet with one of our team members. We do our best to send the same dog walker every time, but we want to make sure that you and your pooch are comfortable with our team before we begin walking together. Once the meet and greet is complete, and permission to enter your home is granted, you'll be able to start scheduling walks and in-home grooming appointments at your earliest convenience.
- What education and/or training do you have that relates to your work?All of our dog walkers have had personal experience owning and caring for a dog.